On 26 Jan 2005 at 10:23, Ola Lundqvist <[EMAIL PROTECTED]> wrote:

> Just a question. Have you done the first thing in the README.Debian
> file that is made sure that an administrator account exist for ntop.
> 
> ntop -A

It says in '/usr/share/doc/ntop/README.Debian':

        At installation you may need to set the administration password. You do
        that by running ntop with the option -A (or --set-admin-password). It
        will prompt you for the password and then exit. Now start the ntop
        daemon.

It's not mandatory, there's a qualifying "may".  If something needs to be done 
to get 'ntop' working, the installer script should do it.  

Anyway, following your advice I have tried 'ntop -A' as root; but it made no 
apparent difference.  

> # ntop -u jdoe

        ntop -u jdoe; echo $?
        Wed Jan 26 22:22:12 2005  ntop v.3.0 SourceForge .tgz MT (SSL)
        Wed Jan 26 22:22:12 2005  Configured on Jan 23 2005 21:53:23, built on 
Jan 23 
2005 21:53:39.
        Wed Jan 26 22:22:12 2005  Copyright 1998-2004 by Luca Deri <[EMAIL 
PROTECTED]>
        Wed Jan 26 22:22:12 2005  Get the freshest ntop from 
http://www.ntop.org/
        Wed Jan 26 22:22:12 2005  Initializing ntop
        Wed Jan 26 22:22:12 2005  Checking ppp0 for additional devices
        Wed Jan 26 22:22:12 2005  Resetting traffic statistics for device ppp0
        Wed Jan 26 22:22:12 2005  **WARNING** DLT: Device 0 [ppp0] MTU value 
unknown
        Wed Jan 26 22:22:12 2005  **WARNING** DLT: Processing continues OK
        Wed Jan 26 22:22:12 2005  DLT: Device 0 [ppp0] is 113, mtu 65355, 
header 0
        Wed Jan 26 22:22:12 2005  Initializing gdbm databases
        Wed Jan 26 22:22:12 2005  Now running as requested user 'jdoe' 
(1000:1000)
        Wed Jan 26 22:22:12 2005  **FATAL_ERROR** ....open of 
/var/lib/ntop/prefsCache.db failed: File open error
        Wed Jan 26 22:22:12 2005  1. Is another instance of ntop running?
        Wed Jan 26 22:22:12 2005  2. Make sure that the use you specified can 
write in 
the target directory
        255

That doesn't work on my system.

> # ntop -u ntop

This doesn't crash, and produces more output.  See attached file for what it 
looks like if it runs for a minute and then is stopped with 'Ctrl-C'.  

During the time the 'ntop' server is running, if I run 'ntop' as either root or 
user it still doesn't work.  Same old error messages.  

> You will have exactly this problem if you run ntop as wrong user.

Probably, therefore the installer script failed to correctly set up the 
appropriate permissions.   

Language like "YOU will have... this PROBLEM if YOU..." seems evasive. You're 
the maintainer, the installer script is the maintainer's responsibility.  

I'm glad to test various config options if that helps get the 'ntop' installer 
working, but so far I feel as though I'm stuck on a tech support line staffed 
by cheap hires "Try this...",  "OK, try this...",  "No, well then did you 
try...".   

Last time I asked a reasonable debugging question.  No answer.  Still I'm 
curious, so here's a repeat of that question:  On your system(s), does purging 
and reinstalling 'ntop' with the install script options 'ppp0' and 'ntop' work?
  
If we know the install works on some systems, (without any tweaks like 'ntop -
u' or 'ntop -A') then there must be some difference that the install script 
fails to account for.  If we know that the install script fails on every 
system, (without certain tweaks), that would also be useful.  

> On Tue, Jan 25, 2005 at 03:32:03PM -0500, Alfie Costa wrote:
> > On 24 Jan 2005 at 22:04, Ola Lundqvist <[EMAIL PROTECTED]> wrote:

By the way, please don't quote the entire message.  I already have a copy, and 
so must you.  Readers of the web page version of this thread:  

        http://bugs.debian.org/cgi-bin/bugreport.cgi?bug=291794

...also wouldn't want to read each of my messages twice.
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   ---- File information -----------
     File:  ntop_output.txt
     Date:  26 Jan 2005, 22:25
     Size:  7481 bytes.
     Type:  Text

Attachment: ntop_output.txt
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