Package: otrs2 Version: 3.2.10-1 Severity: serious User: debian...@lists.debian.org Usertags: piuparts
Hi, during a test with piuparts I noticed your package failed to install. As per definition of the release team this makes the package too buggy for a release, thus the severity. >From the attached log (scroll to the bottom...): Selecting previously unselected package otrs2. (Reading database ... 15270 files and directories currently installed.) Unpacking otrs2 (from .../otrs2_3.2.10-1_all.deb) ... Warning: The home dir /usr/share/otrs you specified can't be accessed: No such file or directory Adding system user `otrs' (UID 151) ... Adding new user `otrs' (UID 151) with group `www-data' ... Not creating home directory `/usr/share/otrs'. Setting up otrs2 (3.2.10-1) ... dbconfig-common: writing config to /etc/dbconfig-common/otrs2.conf Creating config file /etc/dbconfig-common/otrs2.conf with new version Creating config file /etc/otrs/database.pm with new version granting access to database otrs2 for otrs@localhost: success. verifying access for otrs@localhost: success. creating database otrs2: success. verifying database otrs2 exists: success. populating database via sql... done. dbconfig-common: flushing administrative password Creating config file /etc/otrs/Kernel/Config.pm with new version Creating config file /etc/otrs/Kernel/Config/GenericAgent.pm with new version Creating config file /etc/otrs/maintenance.html with new version Creating config file /etc/otrs/cron with new version Creating config file /etc/otrs/fetchmailrc with new version You must invoke apache2-maintscript-helper with an unmodified environment when sourcing it dpkg: error processing otrs2 (--configure): subprocess installed post-installation script returned error exit status 1 Errors were encountered while processing: otrs2 cheers, Andreas
otrs2_3.2.10-1.log.gz
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