Package: otrs2 Version: 3.3.9-1 Severity: serious User: debian...@lists.debian.org Usertags: piuparts
Hi, during a test with piuparts I noticed your package fails to upgrade from 'wheezy'. It installed fine in 'wheezy', then the upgrade to 'jessie' fails. >From the attached log (scroll to the bottom...): Setting up otrs2 (3.3.9-1) ... dbconfig-common: writing config to /etc/dbconfig-common/otrs2.conf Replacing config file /etc/otrs/database.pm with new version creating database backup in /var/cache/dbconfig-common/backups/otrs2_3.1.7+dfsg1-8+deb7u4.pgsql. applying upgrade script for 3.1.7+dfsg1-8+deb7u4 -> 3.2.1. Can't locate /etc/otrs/database.pm: Permission denied at /usr/share/otrs/Kernel/Config.pm line 27. BEGIN failed--compilation aborted at /usr/share/otrs/Kernel/Config.pm line 37. Compilation failed in require at ./scripts/DBUpdate-to-3.2.pl line 32. BEGIN failed--compilation aborted at ./scripts/DBUpdate-to-3.2.pl line 32. error encountered processing /usr/share/dbconfig-common/scripts/otrs2/upgrade/pgsql/3.2.1: /usr/share/dbconfig-common/scripts/otrs2/upgrade/pgsql/3.2.1 exited with non-zero status dbconfig-common: otrs2 configure: aborted. dbconfig-common: flushing administrative password dpkg: error processing package otrs2 (--configure): subprocess installed post-installation script returned error exit status 1 Setting up libsoap-lite-perl (1.11-1) ... Processing triggers for libc-bin (2.19-12) ... Processing triggers for ca-certificates (20141019) ... Updating certificates in /etc/ssl/certs... 10 added, 8 removed; done. Running hooks in /etc/ca-certificates/update.d....done. Errors were encountered while processing: otrs2 cheers, Andreas
otrs2_3.3.9-1.log.gz
Description: application/gzip
