Am 05.02.2016 um 12:53 schrieb alex bachmer:
Package: otrs
Source: otrs2
Version: 5.0.6-1~bpo8+1
Installed-Size: 227
Maintainer: Patrick Matthäi <pmatth...@debian.org>
Architecture: all
Depends: otrs2
Description-en: Open Ticket Request System (OTRS 5)
OTRS is an Open source Ticket Request System (also well known as
trouble ticket system) with many features to manage customer telephone
calls and e-mails. The system is built to allow your support, sales,
pre-sales, billing, internal IT, helpdesk, etc. department to react
quickly to inbound inquiries.
.
This package depends on the otrs2 5.x series package.
Description-md5: 8e0a7b6c0c591bed07ede62404238eb1
Homepage: http://www.otrs.org
Section: web
Priority: optional
Filename: pool/main/o/otrs2/otrs_5.0.6-1~bpo8+1_all.deb
Size: 198484
MD5sum: 91db5a75a732c02c7cfbbcff2527b628
SHA1: 9aed0cf1cc6e393195129377b003d003af0d576c
SHA256: b648c6bb61fbec3f0487ef2ef6df18c8405aad3287933e7586a2d1662caa991f
Package: otrs
Source: otrs2
Version: 3.3.9-3
Installed-Size: 232
Maintainer: Patrick Matthäi <pmatth...@debian.org>
Architecture: all
Depends: otrs2
Description-en: Open Ticket Request System (OTRS 3)
OTRS is an Open source Ticket Request System (also well known as
trouble ticket system) with many features to manage customer telephone
calls and e-mails. The system is built to allow your support, sales,
pre-sales, billing, internal IT, helpdesk, etc. department to react
quickly to inbound inquiries. For a detailed documentation see package
otrs-doc-en or otrs-doc-de.
.
This package depends on the otrs2 3.x series package.
Description-md5: 82b96b585b49727738ceb801d1535372
Homepage: http://www.otrs.org
Tag: devel::lang:sql, interface::web, network::server, role::program,
web::application, works-with::bugs, works-with::db, works-with::mail
Section: web
Priority: optional
Filename: pool/main/o/otrs2/otrs_3.3.9-3_all.deb
Size: 183970
MD5sum: 6fd18cc0935ab59814c5dc48b5dc5095
SHA1: d61a30900a2332c5ed81d75d4bd3c5b7bd2224cf
SHA256: 21c89d52f77446aecd2b54695eb07104196998101bb08c1c7fba25311cae86e0
Hi
After installing otrs, if i want to work on a ticket, i get the
following error:
(a messagebox apears with this message)
"An error occurred! Do you want to see the complete error message?"
after pressing ok button, it shows me:
"CKEDITOR.instances[EditorID] is undefined"
I use version:5.0.6-1~bpo8+1, but both version shows me the same error.
thank you for your help
alex
I can not reproduce your issue. I am also using the bpo package here in
a bigger company..
Can you reproduce this issue on a _fresh_ system with a _fresh_ browser?
--
/*
Mit freundlichem Gruß / With kind regards,
Patrick Matthäi
GNU/Linux Debian Developer
Blog: http://www.linux-dev.org/
E-Mail: pmatth...@debian.org
patr...@linux-dev.org
*/
