Source: gnome-shell Severity: important Tags: upstream Hi,
In the Debian installfest at DebConf 16, an all-defaults installation onto a brand-new laptop worked just fine until after first boot. It then failed to do anything useful for the new user at all, instead just showing an incredibly annoying "you're too stupid to understand this, go find an admin" style of message. This is a massive usability failure. Without more people around with lots more experience of how to get into the system and trawl logs to find the underlying cause, this user would have simply walked away and written Debian off. This needs replacement with at least some of: * fallback where possible to a simple trouble-shooting screen * helpful messages telling the user how to reboot or otherwise get to a terminal, with suggestions on where to look for errors * real error messages that the user can google for, or pass on to somebody else sensibly - maybe hidden under a "details" button or drop-down? There is simply no need to be so hostile here, especially not in the default Debian desktop environment. -- System Information: Debian Release: 8.5 APT prefers stable-updates APT policy: (500, 'stable-updates'), (500, 'stable') Architecture: amd64 (x86_64) Foreign Architectures: i386 Kernel: Linux 3.16.0-4-amd64 (SMP w/4 CPU cores) Locale: LANG=en_GB.UTF-8, LC_CTYPE=en_GB.UTF-8 (charmap=UTF-8) Shell: /bin/sh linked to /bin/dash Init: systemd (via /run/systemd/system)
