Hello Kevin,

Am 28.08.20 um 11:53 schrieb SerNet Support Kevin Ivory:
[...]
> is there any way to extract only the data you need?
> 
> All cases in my debug log (46 GB) seem to be of a POST
> that is logged in access.log as
> 2020-08-27 11:29:24   1243 172.16.100.3 TAG_NONE/500 3640 POST
> http://srv1.first-businesspost.com/viper? - HIER_NONE/- text/html
> The debug cache.log does contain SenderID= and Secret=
[...]
>>> The cache.log shows
>>> 2020/08/18 07:24:04 kid1| suspending ICAP service for too many failures
>>> 2020/08/18 07:24:04 kid1| essential ICAP service is suspended:
>>> icap://127.0.0.1:1344/service_scanner-reqmod [down,susp,fail11]

In order to debug the problem I need to understand how the failing ICAP
service is related to your POST messages with internal server error 500.
With debug_options ALL,9 there should be a line with error: or Error:
before the ICAP service is suspended or something else that causes the
ICAP service to fail.

Some internet search also suggests that TAG_NONE/500 errors could be
completely unrelated to ICAP and indicate different issues like firewall
problems etc.

I would clone the customer's squid configuration and try to reproduce
the bug on your debug vm or try to find out what all those 500 errors
have in common.

Just to make sure that we are looking in the right direction, when you
unapply CVE-2019-12523.patch now, is everything working normal again?
I'm asking because there was another bug in CVE-2019-12529.patch that
prevented in some cases the authentication of clients when the kerberos
option was turned on. Rebuilding the squid package without those patches
may help to narrow down the problem.

Regards,

Markus

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