Package: hplip Version: 3.21.2+dfsg1-1 Severity: grave Tags: upstream Justification: renders package unusable X-Debbugs-Cc: compte.perso.de-al...@bbox.fr
last weekend , while scanning a document , hp-scan went wrong . no more xsane , simple-scan or hp-scan work . here are my logs : alain@sid:~$ hp-scan HP Linux Imaging and Printing System (ver. 3.21.2) Scan Utility ver. 2.2 Copyright (c) 2001-18 HP Development Company, LP This software comes with ABSOLUTELY NO WARRANTY. This is free software, and you are welcome to distribute it under certain conditions. See COPYING file for more details. ----------------- | SELECT DEVICE | ----------------- Num Scan device URI -------- ------------------------------------------------- 0 escl:http://127.0.0.1:60000 1* hpaio:/usb/ENVY_5530_series?serial=CN595530XD06BX Enter number 0...1 for device (q=quit, <enter>=default: 1*) ? warning: No destinations specified. Adding 'file' destination by default. Using device hpaio:/usb/ENVY_5530_series?serial=CN595530XD06BX Opening connection to device... error: SANE: Error during device I/O (code=9) alain@sid:~$ hp-scan HP Linux Imaging and Printing System (ver. 3.21.2) Scan Utility ver. 2.2 Copyright (c) 2001-18 HP Development Company, LP This software comes with ABSOLUTELY NO WARRANTY. This is free software, and you are welcome to distribute it under certain conditions. See COPYING file for more details. ----------------- | SELECT DEVICE | ----------------- Num Scan device URI -------- ------------------------------------------------- 0 escl:http://127.0.0.1:60000 1* hpaio:/usb/ENVY_5530_series?serial=CN595530XD06BX Enter number 0...1 for device (q=quit, <enter>=default: 1*) ?0 warning: No destinations specified. Adding 'file' destination by default. Using device escl:http://127.0.0.1:60000 Opening connection to device... error: SANE: Out of memory (code=10) printing works good but scanning not at all . i wonder if hplip ahsn't gone down . -- Package-specific info: Saving output in log file: /home/alain/hp-check.log HP Linux Imaging and Printing System (ver. 3.21.2) Dependency/Version Check Utility ver. 15.1 Copyright (c) 2001-18 HP Development Company, LP This software comes with ABSOLUTELY NO WARRANTY. This is free software, and you are welcome to distribute it under certain conditions. See COPYING file for more details. Note: hp-check can be run in three modes: 1. Compile-time check mode (-c or --compile): Use this mode before compiling the HPLIP supplied tarball (.tar.gz or .run) to determine if the proper dependencies are installed to successfully compile HPLIP. 2. Run-time check mode (-r or --run): Use this mode to determine if a distro supplied package (.deb, .rpm, etc) or an already built HPLIP supplied tarball has the proper dependencies installed to successfully run. 3. Both compile- and run-time check mode (-b or --both) (Default): This mode will check both of the above cases (both compile- and run-time dependencies). Check types: a. EXTERNALDEP - External Dependencies b. GENERALDEP - General Dependencies (required both at compile and run time) c. COMPILEDEP - Compile time Dependencies d. [All are run-time checks] PYEXT SCANCONF QUEUES PERMISSION Status Types: OK MISSING - Missing Dependency or Permission or Plug-in INCOMPAT - Incompatible dependency-version or Plugin-version Gtk-Message: 19:14:36.397: Failed to load module "canberra-gtk-module" warning: debian-unstable version is not supported. Using debian-10.7 versions dependencies to verify and install... --------------- | SYSTEM INFO | --------------- Kernel: 5.10.0-3-amd64 #1 SMP Debian 5.10.13-1 (2021-02-06) GNU/Linux Host: sid Proc: 5.10.0-3-amd64 #1 SMP Debian 5.10.13-1 (2021-02-06) GNU/Linux Distribution: debian unstable Bitness: 64 bit ----------------------- | HPLIP CONFIGURATION | ----------------------- HPLIP-Version: HPLIP 3.21.2 HPLIP-Home: /usr/share/hplip warning: HPLIP-Installation: Auto installation is not supported for debian distro unstable version Current contents of '/etc/hp/hplip.conf' file: # hplip.conf. Generated from hplip.conf.in by configure. [hplip] version=3.21.2 [dirs] home=/usr/share/hplip run=/var/run ppd=/usr/share/ppd/hplip/HP ppdbase=/usr/share/ppd/hplip doc=/usr/share/doc/hplip html=/usr/share/doc/hplip-doc icon=no cupsbackend=/usr/lib/cups/backend cupsfilter=/usr/lib/cups/filter drv=/usr/share/cups/drv bin=/usr/bin apparmor=/etc/apparmor.d # Following values are determined at configure time and cannot be changed. [configure] network-build=yes libusb01-build=no pp-build=no gui-build=yes scanner-build=yes fax-build=yes dbus-build=yes cups11-build=no doc-build=yes shadow-build=no hpijs-install=yes foomatic-drv-install=yes foomatic-ppd-install=no foomatic-rip-hplip-install=no hpcups-install=yes cups-drv-install=yes cups-ppd-install=no internal-tag=3.21.2 restricted-build=no ui-toolkit=qt5 qt3=no qt4=no qt5=yes policy-kit=yes lite-build=no udev_sysfs_rules=no hpcups-only-build=no hpijs-only-build=no apparmor_build=no class-driver=no Current contents of '/var/lib/hp/hplip.state' file: Plugins are not installed. Could not access file: No such file or directory Current contents of '~/.hplip/hplip.conf' file: [commands] scan = /usr/bin/simple-scan %SANE_URI% [fax] email_address = voice_phone = [last_used] device_uri = escl:http://127.0.0.1:60000 printer_name = HP_ENVY_5530_series working_dir = . [polling] device_list = enable = false interval = 5 [refresh] enable = false rate = 30 type = 1 [settings] systray_messages = 0 systray_visible = 0 [upgrade] last_upgraded_time = 1613842662 notify_upgrade = true pending_upgrade_time = 0 [installation] date_time = 02/22/21 19:14:37 version = 3.21.2 <Package-name> <Package-Desc> <Required/Optional> <Min-Version> <Installed-Version> <Status> <Comment> ------------------------- | External Dependencies | ------------------------- error: cups CUPS - Common Unix Printing System REQUIRED 1.1 - INCOMPAT 'CUPS may not be installed or not running' gs GhostScript - PostScript and PDF language interpreter and previewer REQUIRED 7.05 9.53.3 OK - Gtk-Message: 19:14:37.948: Failed to load module "canberra-gtk-module" Gtk-Message: 19:14:37.971: Failed to load module "canberra-gtk-module" xsane xsane - Graphical scanner frontend for SANE OPTIONAL 0.9 0.999 OK - scanimage scanimage - Shell scanning program OPTIONAL 1.0 1.0.31 OK - dbus DBus - Message bus system REQUIRED - 1.12.20 OK - policykit PolicyKit - Administrative policy framework OPTIONAL - 0.105 OK - network network -wget OPTIONAL - 1.21 OK - avahi-utils avahi-utils OPTIONAL - 0.8 OK - ------------------------ | General Dependencies | ------------------------ libjpeg libjpeg - JPEG library REQUIRED - - OK - cups-devel CUPS devel- Common Unix Printing System development files REQUIRED - - OK - cups-image CUPS image - CUPS image development files REQUIRED - - OK - libpthread libpthread - POSIX threads library REQUIRED - b'2.31' OK - libusb libusb - USB library REQUIRED - 1.0 OK - sane SANE - Scanning library REQUIRED - - OK - sane-devel SANE - Scanning library development files REQUIRED - - OK - libavahi-dev libavahi-dev REQUIRED - - OK - libnetsnmp-devel libnetsnmp-devel - SNMP networking library development files REQUIRED 5.0.9 5.9 OK - libcrypto libcrypto - OpenSSL cryptographic library REQUIRED - 1.1.1 OK - python3X Python 2.2 or greater - Python programming language REQUIRED 2.2 3.9.1 OK - python3-notify2 Python libnotify - Python bindings for the libnotify Desktop notifications OPTIONAL - - OK - error: python3-pyqt4-dbus PyQt 4 DBus - DBus Support for PyQt4 OPTIONAL 4.0 - MISSING 'python3-pyqt4-dbus needs to be installed' error: python3-pyqt4 PyQt 4- Qt interface for Python (for Qt version 4.x) REQUIRED 4.0 - MISSING 'python3-pyqt4 needs to be installed' python3-dbus Python DBus - Python bindings for DBus REQUIRED 0.80.0 1.2.16 OK - python3-xml Python XML libraries REQUIRED - 2.2.10 OK - python3-devel Python devel - Python development files REQUIRED 2.2 3.9.1 OK - python3-pil PIL - Python Imaging Library (required for commandline scanning with hp-scan) OPTIONAL - 8.1.0 OK - python3-reportlab Reportlab - PDF library for Python OPTIONAL 2.0 3.5.59 OK - -------------- | COMPILEDEP | -------------- libtool libtool - Library building support services REQUIRED - 2.4.6 OK - gcc gcc - GNU Project C and C++ Compiler REQUIRED - 10.2.1 OK - make make - GNU make utility to maintain groups of programs REQUIRED 3.0 4.3 OK - --------------------- | Python Extentions | --------------------- cupsext CUPS-Extension REQUIRED - 3.21.2 OK - hpmudext IO-Extension REQUIRED - 3.21.2 OK - ---------------------- | Scan Configuration | ---------------------- '/etc/sane.d/dll.d/hpaio' not found. hpaio HPLIP-SANE-Backend REQUIRED - 3.21.2 OK 'hpaio found in /etc/sane.d/dll.conf' scanext Scan-SANE-Extension REQUIRED - 3.21.2 OK - ------------------------------ | DISCOVERED SCANNER DEVICES | ------------------------------ device `escl:http://127.0.0.1:60000' is a HP ENVY 5530 series [FE04D6] (USB) flatbed scanner device `hpaio:/usb/ENVY_5530_series?serial=CN595530XD06BX' is a Hewlett-Packard ENVY_5530_series all-in-one -------------------------- | DISCOVERED USB DEVICES | -------------------------- Device URI Model -------------------------------- ------------------- hp:/usb/ENVY_5530_series?serial= HP ENVY 5530 series CN595530XD06BX --------------------------------- | INSTALLED CUPS PRINTER QUEUES | --------------------------------- HP-ENVY-5530-series ------------------- Type: Printer Device URI: hp:/usb/ENVY_5530_series?serial=CN595530XD06BX PPD: /etc/cups/ppd/HP-ENVY-5530-series.ppd PPD Description: HP Envy 5530 Series, hpcups 3.21.2 Printer status: printer HP-ENVY-5530-series is idle. enabled since Mon Feb 22 10:23:22 2021 [31;01merror: Device busy: hp:/usb/ENVY_5530_series?serial=CN595530XD06BX[0m error: Device not found error: Communication status: Failed HP_ENVY_5530_series_FE04D6_USB_ ------------------------------- Type: Unknown Device URI: implicitclass://HP_ENVY_5530_series_FE04D6_USB_/ PPD: /etc/cups/ppd/HP_ENVY_5530_series_FE04D6_USB_.ppd PPD Description: HP ENVY 5530 series, driverless, cups-filters 1.28.7 Printer status: printer HP_ENVY_5530_series_FE04D6_USB_ is idle. enabled since Mon Feb 22 18:41:00 2021 warning: Printer is not HPLIP installed. Printers must use the hp: or hpfax: CUPS backend for HP-Devices. -------------- | PERMISSION | -------------- USB HP-ENVY-5530-series Required - - OK Node:'/dev/bus/usb/005/002' Perm:' root lp rw- rw- rw- rw- rw- r--' ----------- | SUMMARY | ----------- Missing Required Dependencies ----------------------------- error: 'cups' package is missing or 'cups' service is not running. error: 'libcups2' package is missing/incompatible error: 'python3-pyqt4' package is missing/incompatible error: 'gtk2-engines-pixbuf' package is missing/incompatible Missing Optional Dependencies ----------------------------- error: 'python3-dbus.mainloop.qt' package is missing/incompatible Total Errors: 4 Total Warnings: 1 Done. -- System Information: Debian Release: bullseye/sid APT prefers unstable APT policy: (500, 'unstable'), (100, 'testing'), (100, 'stable'), (1, 'experimental') Architecture: amd64 (x86_64) Foreign Architectures: i386 Kernel: Linux 5.10.0-3-amd64 (SMP w/16 CPU threads) Kernel taint flags: TAINT_OOT_MODULE, TAINT_UNSIGNED_MODULE Locale: LANG=fr_FR.UTF-8, LC_CTYPE=fr_FR.UTF-8 (charmap=UTF-8), LANGUAGE not set Shell: /bin/sh linked to /usr/bin/dash Init: systemd (via /run/systemd/system) LSM: AppArmor: enabled Versions of packages hplip depends on: ii adduser 3.118 ii cups 2.3.3op2-3 ii hplip-data 3.21.2+dfsg1-1 ii libc6 2.31-9 ii libcups2 2.3.3op2-3 ii libdbus-1-3 1.12.20-2 ii libhpmud0 3.21.2+dfsg1-1 ii libpython3.9 3.9.1-4 ii libsane-hpaio 3.21.2+dfsg1-1 ii libsane1 1.0.31-4 ii lsb-base 11.1.0 ii printer-driver-hpcups 3.21.2+dfsg1-1 ii python3 3.9.1-1 ii python3-dbus 1.2.16-5 ii python3-gi 3.38.0-2 ii python3-pexpect 4.8.0-1 ii python3-pil 8.1.0-1 ii python3-reportlab 3.5.59-1 ii wget 1.21-1+b1 ii xz-utils 5.2.5-1.0 Versions of packages hplip recommends: ii avahi-daemon 0.8-5 ii policykit-1 0.105-30 ii printer-driver-postscript-hp 3.21.2+dfsg1-1 ii sane-utils 1.0.31-4 Versions of packages hplip suggests: pn hplip-doc <none> ii hplip-gui 3.21.2+dfsg1-1 ii python3-notify2 0.3-4 ii system-config-printer 1.5.14-1 -- no debconf information
