Package: request-tracker4 Version: 4.4.3-2 Severity: normal Dear Maintainer,
When installing request-tracker4 (mariadb-server and rt4-db-mysql are already installed) I see (during installation) the following output: ... populating database via scriptfile... Working with: Type: mysql Host: localhost Port: 3306 Name: rtdb User: rtuser DBA: rtuser (No DBA) ... However, when looking into the RT "System Configuration" I see that DatabaseAdmin (DBA) is defined as user 'postgres': DatabaseAdmin -> ‘postgres’ DatabaseExtraDSN -> {} DatabaseHost -> ‘localhost’ DatabaseName -> ‘rtdb’ DatabasePassword -> Password not printed DatabasePort -> ‘3306’ DatabaseRTHost -> ‘localhost’ DatabaseType -> ‘mysql’ DatabaseUser -> ‘rtuser’ Within mysql only user rtuser is defined: +-----------+--------+-------------------------------------------+ | host | user | password | +-----------+--------+-------------------------------------------+ | localhost | root | | | localhost | rtuser | *D9D2F1F526795EE8EB2CEBBCC4FB868F20E28EF4 | +-----------+--------+-------------------------------------------+ This lead to problems when installing plugins (e.g. RT-Extension-RepeatTicket-1.11) because DBA 'postgres' does not exist. A workaround for this problem was to add the following line into RT_SiteConfig.pm: Set($DatabaseAdmin , 'rtuser'); Best regards, Peter -- Package-specific info: Changed files: There are locally modified files in /usr/local/share/request-tracker4/, these may (or may not) be the source of the problem. -- System Information: Debian Release: 10.8 APT prefers stable-updates APT policy: (500, 'stable-updates'), (500, 'stable') Architecture: amd64 (x86_64) Kernel: Linux 4.19.0-13-amd64 (SMP w/4 CPU cores) Locale: LANG=en_US.UTF-8, LC_CTYPE=en_US.UTF-8 (charmap=UTF-8), LANGUAGE=en_US:en (charmap=UTF-8) Shell: /bin/sh linked to /usr/bin/dash Init: systemd (via /run/systemd/system) LSM: AppArmor: enabled Versions of packages request-tracker4 depends on: ii dbconfig-common 2.0.11+deb10u1 ii debconf [debconf-2.0] 1.5.71 ii exim4-daemon-light [mail-transport-agent] 4.92-8+deb10u4 ii fonts-droid-fallback 1:6.0.1r16-1.1 ii fonts-noto-hinted 20181227-1 ii libapache-session-perl 1.93-3 ii libbusiness-hours-perl 0.13-1 ii libcgi-emulate-psgi-perl 0.23-1 ii libcgi-pm-perl 4.40-1 ii libcgi-psgi-perl 0.15-2 ii libclass-accessor-perl 0.51-1 ii libclone-perl 0.41-1+b1 ii libconvert-color-perl 0.11-2 ii libcpanel-json-xs-perl 4.09-1 ii libcrypt-eksblowfish-perl 0.009-2+b5 ii libcrypt-x509-perl 0.51-1 ii libcss-minifier-xs-perl 0.09-2+b5 ii libcss-squish-perl 0.10-1 ii libdata-guid-perl 0.049-1 ii libdata-ical-perl 0.22+dfsg-1 ii libdata-page-pageset-perl 1.02-1 ii libdate-extract-perl 0.06-1 ii libdate-manip-perl 6.76-1 ii libdatetime-format-natural-perl 1.06-1 ii libdatetime-locale-perl 1:1.23-1 ii libdatetime-perl 2:1.50-1+b1 ii libdbi-perl 1.642-1+deb10u2 ii libdbix-searchbuilder-perl 1.67-1 ii libdevel-globaldestruction-perl 0.14-1 ii libemail-address-list-perl 0.06-1 ii libemail-address-perl 1.912-1 ii libfile-sharedir-perl 1.116-2 ii libfile-which-perl 1.23-1 ii libgd-graph-perl 1.54~ds-2 ii libgd-text-perl 0.86-9 ii libgnupg-interface-perl 0.52-10 ii libgraphviz-perl 2.22-1 ii libhtml-formattext-withlinks-andtables-perl 0.07-1 ii libhtml-formattext-withlinks-perl 0.15-1 ii libhtml-gumbo-perl 0.18-2+b1 ii libhtml-mason-perl 1:1.58-1 ii libhtml-mason-psgihandler-perl 0.53-2 ii libhtml-quoted-perl 0.04-2 ii libhtml-rewriteattributes-perl 0.05-2 ii libhtml-scrubber-perl 0.17-1 ii libhttp-message-perl 6.18-1 ii libipc-run-perl 20180523.0-1 ii libipc-run3-perl 0.048-1 ii libjavascript-minifier-xs-perl 0.11-1+b5 ii libjson-perl 4.02000-1 ii liblist-moreutils-perl 0.416-1+b4 ii liblocale-maketext-fuzzy-perl 0.11-2 ii liblocale-maketext-lexicon-perl 1.00-1 ii liblog-dispatch-perl 2.68-1 ii libmailtools-perl 2.18-1 ii libmime-tools-perl 5.509-1 ii libmime-types-perl 2.17-1 ii libmodule-refresh-perl 0.17-1 ii libmodule-versions-report-perl 1.06-2 ii libnet-cidr-perl 0.19-1 ii libnet-ip-perl 1.26-2 ii libnet-ldap-perl 1:0.6500+dfsg-1 ii libnet-ssleay-perl 1.85-2+b1 ii libperlio-eol-perl 0.17-1+b1 ii libplack-perl 1.0047-1 ii libregexp-common-net-cidr-perl 0.03-1 ii libregexp-common-perl 2017060201-1 ii libregexp-ipv6-perl 0.03-3 ii librole-basic-perl 0.13-2 ii libscope-upper-perl 0.31-1+b1 ii libstring-shellquote-perl 1.04-1 ii libsymbol-global-name-perl 0.05-1 ii libtext-autoformat-perl 1.740000-2 ii libtext-password-pronounceable-perl 0.30-2 ii libtext-quoted-perl 2.10-1 ii libtext-template-perl 1.55-1 ii libtext-wikiformat-perl 0.79-1 ii libtext-wrapper-perl 1.05-2 ii libtime-parsedate-perl 2015.103-3 ii libtimedate-perl 2.3000-2+deb10u1 ii libtree-simple-perl 1.33-1 ii libuniversal-require-perl 0.18-1 ii liburi-perl 1.76-1 ii libwww-perl 6.36-2 ii libxml-rss-perl 1.60-1 ii libxml-simple-perl 2.25-1 ii lsb-base 10.2019051400 ii perl [libencode-perl] 5.28.1-6+deb10u1 ii rsyslog [system-log-daemon] 8.1901.0-1 ii rt4-clients 4.4.3-2 ii rt4-db-mysql 4.4.3-2 ii rt4-standalone 4.4.3-2 ii ucf 3.0038+nmu1 Versions of packages request-tracker4 recommends: ii cron [cron-daemon] 3.0pl1-134+deb10u1 ii libfile-dropbox-perl 0.7-1 ii libhtml-formatexternal-perl 26-3 ii libnet-amazon-s3-perl 0.85-1 ii w3m 0.5.3-37 Versions of packages request-tracker4 suggests: pn rt4-doc-html <none> -- debconf information excluded