tags 1039983 upstream
retitle 1039983 CMYK capable printer does not print in colour
thanks



On Fri 30 Jun 2023 at 17:56:08 +0200, Kerstin Hoef-Emden wrote:

> Package: cups
> Version: 2.4.2-3
> Severity: important
> 
> Dear Maintainer,
> 
> *** Reporter, please consider answering these questions, where appropriate ***
> 
>    * What led up to the situation?
> Upgrade from bullseye to bookworm
> 
>    * What exactly did you do (or not do) that was effective (or
>      ineffective)?
> First of all, the printer drivers for my printer (Kyocera FS-C5250dn) were not
> anymore available in the printers list. The original Kyocera PPD files were
> still present in the file system. I chose them by browsing the file system.
> Although the printer was now identified as capable of doing CMYK and it was 
> set
> to color in the cups browser interface. I also tried to change the setting in
> printer.conf a) by hand to printer-color-mode CMYK and I tried the command
> lpoptions -p Kyocera -o printer-colormode=CMYK.
> 
>    * What was the outcome of this action?
> It did not work, the printer still prints only Black & White and I am not able
> to change the setting in printer.conf.
> 
>    * What outcome did you expect instead?
> 
> For sure I want my color printer to print color again.

THank you for your report,  Kerstin. Your issue sounds like the on at

  https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1971242

Does the lpadmin workaround do anything for you?

Regards,

Brian.

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