Package: www.debian.org
Severity: normal
X-Debbugs-Cc: debbug.www.debian....@sideload.33mail.com

I was looking for the meaning of the “quiet” modifier
(e.g. <bug№>-qu...@bugs.debian.org). Navigation of the BTS
documentation is always painful. I often just have to control-click
links arbitrarily because the links to other pages are vaguely
described. That said, I started here:

  https://www.debian.org/Bugs/server-refcard

The bottom of that page merely mentions the existence of the
“nnn-quiet” modifier. No description and no link to a description.

I would expect some mention of it here:

  https://www.debian.org/Bugs/server-control

but there is no mention of -quiet there. I could only find a blurb
about -quiet here:

  https://www.debian.org/Bugs/Developer

So the -quiet modifier is described inside the paragraph that talks
about an obsolete variation. And the English is rough:

  “It used to be possible to prevent the bug tracking system from
   forwarding anywhere messages it received at debian-bugs, by putting
   an X-Debian-PR: quiet line in the actual mail header.”

What is meant by “forwarding anywhere messages”?  That needs to be
rewritten.

There is also an oversight with the bug closure procedure. The control
command “close” is described¹ as:

  “close bugnumber [ fixed-version ] (deprecated)”

The reason for deprecation neglects a use case. That is, it’s
deprecated to promote a process that ensures the submitter receives
rationale for the closure. And rightfully so, but this neglects the
case where the submitter closes their own bug report, which usually
means the report was opened erroneously. Often this happens early,
before maintainers have interacted. I’ll stop short of prescribing a
BTS process, but in any case the documentation needs to cover the
scenario of a submitter who needs to close an erroneous report. In
principle, the closure of erroneous submissions should be as quiet as
possible, so as to not make further noise in people’s inboxes with
more forwarded messages (possibly via the -quiet modifer and using the
deprecated “close” control command, not sure).

¹ https://www.debian.org/Bugs/server-control

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