Hi Adam, "Adam D. Barratt" <[email protected]> writes:
> On Sun, 2025-09-07 at 14:11 -0700, Xiyue Deng wrote: >> I have been experiencing issues to receive email from >> bugs.debian.org. >> I can create bugs through reportbug (or M-x debian-bug in Emacs), but >> sometimes unable to receive email even if I'm listed in "To:" or >> "Cc:". > > If you're listed in the To: or CC: header of an email directly, that > mail is being sent from the sender's mail server to gmail. If you're > not receiving those, that has nothing to do with the BTS. > I agree with you assessment, which is really confusing. >> Instead, if certain bugs are forwarded through some mailing lists, >> e.g. [email protected], debian-emacsen@, etc., I can >> receive some of them fine. >> >> Initially I thought this could be related to Gmail which somehow >> filters the email, but another Gmail user reported that they can >> receive the email from bugs.debian.org just fine[1]. > > The thread you referenced there is from January. debian.org servers > keep mail logs for a little over a week, so there's no way to track > down what happened to a mail to you from the BTS 8 months ago. > Sure, as I just replied to Don, a recent example is bug#1113916, which you mentioned below, so continue there. >> So I wonder whether my current >> email address is somehow filtered/blocked from the bugs.debian.org >> side that prevents my email from being sent to? I would like to >> resolve this, or this missing email delivery issue makes it very hard >> to keep track of the bugs of my packages. I'd like to provide any >> more info that can help debug this. >> >> Thanks in advance! >> >> [1] https://bugs.debian.org/cgi-bin/bugreport.cgi?bug=1091389#55 >> > > According to the mail log, the BTS has sent 4 mails to your gmail > account today - 3 acknowledgements for mails you sent to #1113916, and > one acknowledging the creation of this bug. If you think there should > have been others then you will need to explain what those are so the > logs can be checked further. > Yes, I receive the 3 acknowledgements that my emails had been received, but I didn't receive any of the mail sent by Christian. (As I mentioned in my Reply to Don, I used the "reply" link to avoid breaking thread.) I was about to make another theory that maybe the issue is related to the debian.org domain somehow as I didn't receive anything from Christian which uses @debian.org email, but this is actually false as I actually received the mail from Don who also uses a @debian.org. And of course I received your email from a [email protected] email fine also. So, still confused. Let me know if there are other info that I can provide for debugging. Thanks again! > Regards, > > Adam > (sysadmin rather than BTS admin) -- Regards, Xiyue Deng
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