On Sat, 04 Nov 2006, A. Costa wrote: > On Thu, 2 Nov 2006 19:10:13 -0800 > Don Armstrong <[EMAIL PROTECTED]> wrote: > > > > It seems like a useful message that belongs in the bug log. If > > > that's the only problem, then perhaps this bug should be changed to > > > to a 'wishlist' bug and retitled "Improvement: add reopen email > > > control message to BTS log". > > > > The effect of the control message is put there, as well as the > > original message to control that caused the bug to be reopened. The > > parsing of the message isn't included because it's not applicable to > > the bug log. > > If an absence of records regarding some automated function confuses > users, (me for one), then is that not a sort of interface bug?
The record is what was reported; all that gets recorded is the actual action that was taken to the bug. > While I'm still not sure if I missed an reopen acknowledgement > email, it's probable that eventually somebody is going to miss such > an email, and that's when a copy on the BTS would be helpful. If you miss it, you can always check the BTS to see if the comands that you attempted to run had the desired effect, coupled with your original email. > What's "not applicable" in this context begs the question of what > the public BTS is for. Mainly the BTS is for publicly describing > bugs. But without the record keeping and event logging the BTS would > be less reliable. It's a question of how much logging and recording > is enough, too much, or too little. I don't know if there's a > general answer, but I know how to scratch where it itches... Again, the bug log keeps the original message, and the record of what it did when it parsed the message. The only thing that isn't kept is the output of parsing the entire message to control, because that can affect multiple bugs, and generally isn't terribly informative anyway. Don Armstrong -- "People selling drug paraphernalia ... are as much a part of drug trafficking as silencers are a part of criminal homicide." -- John Brown, DEA Chief http://www.donarmstrong.com http://rzlab.ucr.edu -- To UNSUBSCRIBE, email to [EMAIL PROTECTED] with a subject of "unsubscribe". Trouble? Contact [EMAIL PROTECTED]
