Package: xsane Version: 0.99+0.991-1 Severity: important You install debian gnu/linux for a friend, but forget to make her part of the scanner group. She plugs in her USB scanner and runs xsane.
"Error: Failed to open device `niash:libusb:004:006': Device busy." This may, perhaps, be good enough for a command line tool like scanimage. But for a gui, it's downright misleading. Is it possible to improve it? Maybe something like "[...] Device busy. Do you have sufficient access rights?" "[...] Either the device is busy or you do not have access permissions." Or, if you prefer, something more explicit, like "Are you a member of the 'scanner' group?" But only if that is likely to be general enough for users with different setups. It would be great if you get some minimum string change like that into etch, still. It would significantly help many inexperienced users, and lower the support burden on others. Hence my view that this is "important". If you don't like those suggestions, you could try pointing to a likely place in the documentation. The answer is obvious if you know it, but otherwise it's buried quite deep. At the moment, you'd have to say something like "Try man sane(7) and read the PROBLEMS section." It's no good trying "man xsane", for instance, or looking in /usr/share/doc/xsane/html/. (Is there a good reason why the index file isn't called "index.html" but rather "sane-xsane-doc.html" ? If you open the directory in a gui like konqueror, with reasonably large icons, it's not obvious where to start, and the first two pages don't link back to the index page, so it isn't even obious that there is an index.) Actually, it might be good to add a short paragraph about "device busy" and permissions to /usr/share/doc/xsane/html/sane-problems-doc.html and then you could point to that file. In that paragraph, mention the need to log in again after being added to the group; it isn't enough just to replug the scanner. For lenny (wishlist) it would be nice to have something more intelligent. For example (if saned is not involved) the normal mechanism is the group scanner, isn't it? So you could *check* if the user is in that group, and then output something like: "[...] Device busy. Do you have access rights? You do not seem to be a member of the scanner group." Many thanks for the package, by the way. I've found the colour correction correction options very useful with newspaper articles. And that was the sarge version! So I'm looking forward to using the etch version... -- System Information: Debian Release: 4.0 Architecture: i386 (i686) Shell: /bin/sh linked to /bin/bash Kernel: Linux 2.6.18-3-k7 Locale: LANG=en_GB, LC_CTYPE=en_GB (charmap=ISO-8859-1) Versions of packages xsane depends on: ii libatk1.0-0 1.12.4-1 The ATK accessibility toolkit ii libc6 2.3.6.ds1-8 GNU C Library: Shared libraries ii libcairo2 1.2.4-4 The Cairo 2D vector graphics libra ii libfontconfig1 2.4.2-1 generic font configuration library ii libgimp2.0 2.2.13-1 Libraries necessary to Run the GIM ii libglib2.0-0 2.12.4-2 The GLib library of C routines ii libgtk2.0-0 2.8.20-5 The GTK+ graphical user interface ii libieee1284-3 0.2.10-4 cross-platform library for paralle ii libjpeg62 6b-13 The Independent JPEG Group's JPEG ii libpango1.0-0 1.14.8-4 Layout and rendering of internatio ii libpng12-0 1.2.15~beta5-1 PNG library - runtime ii libsane 1.0.18-5 API library for scanners ii libtiff4 3.8.2-7 Tag Image File Format (TIFF) libra ii libusb-0.1-4 2:0.1.12-2 userspace USB programming library ii libx11-6 2:1.0.3-4 X11 client-side library ii libxcursor1 1.1.7-4 X cursor management library ii libxext6 1:1.0.1-2 X11 miscellaneous extension librar ii libxi6 1:1.0.1-4 X11 Input extension library ii libxinerama1 1:1.0.1-4.1 X11 Xinerama extension library ii libxrandr2 2:1.1.0.2-5 X11 RandR extension library ii libxrender1 1:0.9.1-3 X Rendering Extension client libra ii xsane-common 0.99+0.991-1 GTK+-based X11 frontend for SANE ( ii zlib1g 1:1.2.3-13 compression library - runtime -- no debconf information -- To UNSUBSCRIBE, email to [EMAIL PROTECTED] with a subject of "unsubscribe". Trouble? Contact [EMAIL PROTECTED]
