tags 496827 +wontfix
thanks
On Wed, Aug 27, 2008 at 09:27:57PM +0100, jc254d...@newton.cam.ac.uk wrote:
> To reproduce using the web interface:
>
> 1. Create a new ticket.
> 2. Select "Reminders".
> 3. Create a new reminder with some date in the future (I used "2009-01-01").
> 4. Save.
> Reminder will be created, with the date given.
> 5. Now change the reminder date to something else (I used "2010-10-10").
> 6. Save.
> The date will now be set to "1970-01-01".
I can confirm that this bug is present in the last release of RT3.6
and that it's fixed in RT3.8.7.
Since it seems unlikely that upstream will fix this, and since
request-tracker3.6 is unlikely to receive any significant further work
in Debian, I'm afraid that this bug is unlikely to be addressed. I'm
therefore marking it as wontfix.
> Incidentally, the original reminder shows up on the default "Home" page
> ("RT at a glance") even though it is in the distant future. This seems
> contrary to the purpose of a reminder, as it won't be noticed if it is
> always present even before it is due. I'm not sure if this is a bug or
> just that I don't understand or know how to properly configure RT.
The reminder part of this feature is intended to send you emails I
believe, but this needs a cron job to be configured which currently
isn't done by the package installation (we plan to address this soon).
Regards,
Dominic.
--
Dominic Hargreaves | http://www.larted.org.uk/~dom/
PGP key 5178E2A5 from the.earth.li (keyserver,web,email)
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