Hi.

The bug recurred twice. The first time was actually the first instance I'd ever seen it on a small folder. The second was on one of my large folders. So, it may have been dumb "luck" that I'd only experienced it on large folders to date. I couldn't collect data from the first instance. I also noticed that the freeze will only occur when the messed-up folder is selected, and after the folder has just had messages downloaded to it. It's not quite the same as bug #257206, but it's beginning to look similar.

I collected both the bad Inbox and the bad Inbox.msf file, and the Inbox and Inbox.msf after the summary file was regenerated. I don't really want to post all my personal mail from the last 2 years publically on the Internet, and I don't know what to do with an msf file. Any help here would be appreciated.

I also took an strace of both the freeze taking place and a working version after it remade the msf file (but not while it was remaking it). I'm not sure if that would be useful. If it is, I can post both.

Copying back the bad Inbox.msf and Inbox to the mail directory and restarting Thunderbird causes Thunderbird to display a blank folder, without freezing, so there's something else going on other than the summary file being remade.

This one's getting more even confusing to understand...

Thanks,
-Efraim


Alexander Sack wrote:

EF wrote:

I guess (hope) the problem is not the size of the mailbox, but a "bad"
entry that might result in a corrupted .msf.


A bad entry in the preferences or in the individual mail files?

good question. I thought of the individual mail file ... your inbox file
for example (the one you need to remove it's msf file for in order to
fix it).

Ok, here's a bit more about my current setup that might help:
I have 7 POP accounts set up under the same Thunderbird profile.  I've
had the same problem with (at least) three of my seven email boxes,
all of them the largest ones with the most messages.

I don't think the size of the mailbox should be much a problem.
Otherwise there would have been more problem reports, because people
tend to have huge mailboxes.

As part of my workaround that assumed that large inboxes caused the
problem, I moved my big Inboxes to other files/mail folders called
Inbox.2; new mail then went into an empty Inbox folder.  I can merge
them back into one large Inbox, if necessary.

The Inbox.2 is still displayed as a folder? If not you should merge it
back in and start to split that file in 2 pieces ... until you find the
minimal mailbox that still causes this problem.

I need a bit more information about how you plan on finding which mail
causes the problem.  If I start with brand new folders, we'll be
waiting for a couple of months for the problem to reproduce itself
unless I flood myself with email (?).


Yes, don't wait for it. Merge the old mailbox (Inbox.2) in, so you it is
broken for you again. After that try the first half of that file (move
the rest to some backup file) and see if it still happens (e.g. remove
msf, start thunderbird, stop thunderbird and start it again - still
error?). If it does not, try the second half of your mailbox. Split the
part that still causes troubles in two and go ahead the same way until
you find the bad message.

Cheers,

Alexander




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