Package: sane-utils Version: 1.0.21-4 Severity: normal
Hi, While 'scanimage -L' lists my HP ScanJet 3300C USB scanner, the scanning itself does not work. scanimage returns a 'Device busy'. There are no other programs than SANE that are configured to use the scanner. robb...@srv:~$ lsusb | grep Scan Bus 003 Device 002: ID 03f0:0205 Hewlett-Packard ScanJet 3300c robb...@srv:~$ scanimage -L device `niash:libusb:003:002' is a Hewlett-Packard ScanJet 3300C flatbed scanner robb...@srv:~$ ls -la /dev/bus/usb/003/002 crw-rw-r-- 1 root scanner 189, 257 Sep 25 14:17 /dev/bus/usb/003/002 robb...@srv:~$ SANE_DEBUG_DLL=1 SANE_DEBUG_SANEI_USB=128 SANE_DEBUG_HP=255 SANE_DEBUG_NIASH=255 /usr/bin/scanimage -d niash:libusb:003:002 --format tiff [sanei_debug] Setting debug level of dll to 1. [dll] sane_init: SANE dll backend version 1.0.12 from sane-backends 1.0.21 [sanei_debug] Setting debug level of niash to 255. [niash] sane_init [sanei_debug] Setting debug level of sanei_usb to 128. [sanei_usb] sanei_usb_init: marking existing devices [sanei_usb] sanei_usb_init: Looking for kernel scanner devices [sanei_usb] sanei_usb_init: can't stat /dev/usb/: No such file or directory [sanei_usb] sanei_usb_init: Looking for libusb devices usb_set_debug: Setting debugging level to 255 (on) usb_os_find_busses: Found 003 usb_os_find_busses: Found 002 usb_os_find_busses: Found 001 usb_os_find_devices: Found 002 on 003 usb_os_find_devices: couldn't get connect info usb_os_find_devices: Found 001 on 003 error obtaining child information: Inappropriate ioctl for device error obtaining child information: Operation not permitted usb_os_find_devices: couldn't get connect info usb_os_find_devices: Found 001 on 002 error obtaining child information: Operation not permitted usb_os_find_devices: couldn't get connect info usb_os_find_devices: Found 001 on 001 error obtaining child information: Operation not permitted [sanei_usb] sanei_usb_init: found libusb device (0x03f0/0x0205) interface 0 at libusb:003:002 [sanei_usb] store_device: add dn 0 with libusb:003:002 [sanei_usb] sanei_usb_init: device 0x1d6b/0x0001, interface 0 doesn't look like a scanner (9/9) [sanei_usb] sanei_usb_init: device 0x1d6b/0x0001: no suitable interfaces [sanei_usb] sanei_usb_init: device 0x1d6b/0x0001, interface 0 doesn't look like a scanner (9/9) [sanei_usb] sanei_usb_init: device 0x1d6b/0x0001: no suitable interfaces [sanei_usb] sanei_usb_init: device 0x1d6b/0x0002, interface 0 doesn't look like a scanner (9/9) [sanei_usb] sanei_usb_init: device 0x1d6b/0x0002: no suitable interfaces [sanei_usb] sanei_usb_init: found 1 devices [sanei_usb] sanei_usb_init: device 00 is libusb:003:002 [niash] Looking for ScanJet 3300C... [sanei_usb] sanei_usb_find_devices: vendor=0x03f0, product=0x0205 [niash] _AttachUsb: found libusb:003:002 [niash] niash: _ReportDevice 'libusb:003:002' [niash] Looking for ScanJet 3400C... [sanei_usb] sanei_usb_find_devices: vendor=0x03f0, product=0x0405 [niash] Looking for ScanJet 4300C... [sanei_usb] sanei_usb_find_devices: vendor=0x03f0, product=0x0305 [niash] Looking for HP ScanJet 4300c... [sanei_usb] sanei_usb_find_devices: vendor=0x047b, product=0x1002 [niash] Looking for Snapscan Touch... [sanei_usb] sanei_usb_find_devices: vendor=0x06bd, product=0x0100 [niash] Looking for Office Scanner USB 19200... [sanei_usb] sanei_usb_find_devices: vendor=0x047b, product=0x1000 [niash] sane_open: libusb:003:002 [niash] Trying to open libusb:003:002... [sanei_usb] sanei_usb_open: trying to open device `libusb:003:002' USB error: could not set config 1: Connection timed out [sanei_usb] sanei_usb_open: libusb complained: could not set config 1: Connection timed out [niash] NiashXferOpen failed for 'libusb:003:002' [niash] NiashOpen failed scanimage: open of device niash:libusb:003:002 failed: Device busy [niash] sane_exit How can I troubleshoot this further? Regards, Robbert -- System Information: Debian Release: squeeze/sid APT prefers squeeze-volatile APT policy: (500, 'squeeze-volatile'), (500, 'testing') Architecture: i386 (i686) Kernel: Linux 2.6.32-5-686 (SMP w/2 CPU cores) Locale: LANG=en_US.UTF-8, LC_CTYPE=en_US.UTF-8 (charmap=UTF-8) Shell: /bin/sh linked to /bin/bash Versions of packages sane-utils depends on: ii adduser 3.112 add and remove users and groups ii debconf [debconf-2.0] 1.5.35 Debian configuration management sy ii libavahi-client3 0.6.27-2 Avahi client library ii libavahi-common3 0.6.27-2 Avahi common library ii libc6 2.11.2-6 Embedded GNU C Library: Shared lib ii libieee1284-3 0.2.11-6 cross-platform library for paralle ii libsane 1.0.21-4 API library for scanners ii libusb-0.1-4 2:0.1.12-16 userspace USB programming library ii update-inetd 4.37 inetd configuration file updater sane-utils recommends no packages. Versions of packages sane-utils suggests: ii avahi-daemon 0.6.27-2 Avahi mDNS/DNS-SD daemon pn unpaper <none> (no description available) -- debconf information: * sane-utils/saned_run: false * sane-utils/saned_scanner_group: true -- To UNSUBSCRIBE, email to debian-bugs-dist-requ...@lists.debian.org with a subject of "unsubscribe". Trouble? Contact listmas...@lists.debian.org
