Your message dated Wed, 31 Jul 2013 12:40:18 +0200
with message-id <51f8e992.9010...@debian.org>
and subject line Re: Bug#718410: some components try to write to 
/usr/share/otrs/bin/
has caused the Debian Bug report #718410,
regarding some components try to write to /usr/share/otrs/bin/
to be marked as done.

This means that you claim that the problem has been dealt with.
If this is not the case it is now your responsibility to reopen the
Bug report if necessary, and/or fix the problem forthwith.

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-- 
718410: http://bugs.debian.org/cgi-bin/bugreport.cgi?bug=718410
Debian Bug Tracking System
Contact ow...@bugs.debian.org with problems
--- Begin Message ---
Package: otrs
Version: 3.2.9-1
Severity: serious

Hi Patrick,

the latest build of otrs (3.2.9-1) tries to write to /usr/share/otrs/bin from 
two places 
in the code:

Kernel/System/Support/OTRS.pm:        my $File = "$Home/$_/check_permissons.$$";
Kernel/System/Package.pm:        my $Location = "$Home/$_/check_permissons.$$";

Log messages in syslog appear like this:

Jul 31 11:50:29 odin OTRS-CGI-10[2572]: 
[Error][Kernel::System::Main::FileWrite][Line:446]: Can't write 
'/usr/share/otrs/bin/check_permissons.2470': Permission denied

It was possible to work around this issue with otrs.SetPermissions.pl, but this 
cannot be it, can it?

Furthermore, but really a minor issue: upstream does not seem to be able to 
spell the word permissions.


Mike

-- System Information:
Debian Release: 7.1
  APT prefers stable
  APT policy: (990, 'stable'), (500, 'oldstable')
Architecture: amd64 (x86_64)

Kernel: Linux 3.2.0-4-amd64 (SMP w/4 CPU cores)
Locale: LANG=de_DE.UTF-8, LC_CTYPE=de_DE.UTF-8 (charmap=UTF-8)
Shell: /bin/sh linked to /bin/dash

Versions of packages otrs depends on:
ii  dpkg   1.16.10
ii  otrs2  3.2.9-1

otrs recommends no packages.

otrs suggests no packages.

-- no debconf information

--- End Message ---
--- Begin Message ---
THis is a wanted behaviour, please have a look at the README.Debian

Am 31.07.2013 12:13, schrieb Mike Gabriel:
Package: otrs
Version: 3.2.9-1
Severity: serious

Hi Patrick,

the latest build of otrs (3.2.9-1) tries to write to /usr/share/otrs/bin from 
two places
in the code:

Kernel/System/Support/OTRS.pm:        my $File = "$Home/$_/check_permissons.$$";
Kernel/System/Package.pm:        my $Location = "$Home/$_/check_permissons.$$";

Log messages in syslog appear like this:

Jul 31 11:50:29 odin OTRS-CGI-10[2572]: 
[Error][Kernel::System::Main::FileWrite][Line:446]: Can't write 
'/usr/share/otrs/bin/check_permissons.2470': Permission denied

It was possible to work around this issue with otrs.SetPermissions.pl, but this 
cannot be it, can it?

Furthermore, but really a minor issue: upstream does not seem to be able to 
spell the word permissions.


Mike

-- System Information:
Debian Release: 7.1
   APT prefers stable
   APT policy: (990, 'stable'), (500, 'oldstable')
Architecture: amd64 (x86_64)

Kernel: Linux 3.2.0-4-amd64 (SMP w/4 CPU cores)
Locale: LANG=de_DE.UTF-8, LC_CTYPE=de_DE.UTF-8 (charmap=UTF-8)
Shell: /bin/sh linked to /bin/dash

Versions of packages otrs depends on:
ii  dpkg   1.16.10
ii  otrs2  3.2.9-1

otrs recommends no packages.

otrs suggests no packages.

-- no debconf information



--
/*
Mit freundlichem Gruß / With kind regards,
 Patrick Matthäi
 GNU/Linux Debian Developer

  Blog: http://www.linux-dev.org/
E-Mail: pmatth...@debian.org
        patr...@linux-dev.org
*/

--- End Message ---

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