Your message dated Fri, 02 Aug 2013 15:05:33 +0000 with message-id <e1v5gv7-0006mk...@franck.debian.org> and subject line Bug#715434: fixed in otrs2 3.2.9-2 has caused the Debian Bug report #715434, regarding otrs2: fails to install: Subroutine Load redefined at (eval 19) line 2. to be marked as done.
This means that you claim that the problem has been dealt with. If this is not the case it is now your responsibility to reopen the Bug report if necessary, and/or fix the problem forthwith. (NB: If you are a system administrator and have no idea what this message is talking about, this may indicate a serious mail system misconfiguration somewhere. Please contact ow...@bugs.debian.org immediately.) -- 715434: http://bugs.debian.org/cgi-bin/bugreport.cgi?bug=715434 Debian Bug Tracking System Contact ow...@bugs.debian.org with problems
--- Begin Message ---Package: otrs2 Version: 3.2.8-1 Severity: serious User: debian...@lists.debian.org Usertags: piuparts Hi, during a test with piuparts I noticed your package failed to install. As per definition of the release team this makes the package too buggy for a release, thus the severity. >From the attached log (scroll to the bottom...): Selecting previously unselected package otrs2. (Reading database ... 14890 files and directories currently installed.) Unpacking otrs2 (from .../archives/otrs2_3.2.8-1_all.deb) ... Warning: The home dir /usr/share/otrs you specified can't be accessed: No such file or directory The system user `otrs' already exists. Exiting. Setting up otrs2 (3.2.8-1) ... dbconfig-common: writing config to /etc/dbconfig-common/otrs2.conf Replacing config file /etc/otrs/database.pm with new version dbconfig-common: flushing administrative password Subroutine Load redefined at (eval 19) line 2. dpkg: error processing otrs2 (--configure): subprocess installed post-installation script returned error exit status 1 Errors were encountered while processing: otrs2 cheers, Andreas
otrs2_3.2.8-1.log.gz
Description: GNU Zip compressed data
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--- Begin Message ---Source: otrs2 Source-Version: 3.2.9-2 We believe that the bug you reported is fixed in the latest version of otrs2, which is due to be installed in the Debian FTP archive. A summary of the changes between this version and the previous one is attached. Thank you for reporting the bug, which will now be closed. If you have further comments please address them to 715...@bugs.debian.org, and the maintainer will reopen the bug report if appropriate. Debian distribution maintenance software pp. Patrick Matthäi <pmatth...@debian.org> (supplier of updated otrs2 package) (This message was generated automatically at their request; if you believe that there is a problem with it please contact the archive administrators by mailing ftpmas...@ftp-master.debian.org) -----BEGIN PGP SIGNED MESSAGE----- Hash: SHA256 Format: 1.8 Date: Fri, 02 Aug 2013 16:39:30 +0200 Source: otrs2 Binary: otrs2 otrs Architecture: source all Version: 3.2.9-2 Distribution: unstable Urgency: high Maintainer: Patrick Matthäi <pmatth...@debian.org> Changed-By: Patrick Matthäi <pmatth...@debian.org> Description: otrs - Open Ticket Request System (OTRS 3) otrs2 - Open Ticket Request System Closes: 715434 Changes: otrs2 (3.2.9-2) unstable; urgency=high . * Merge 3.1.7+dfsg1-8+deb7u3 and 2.4.9+dfsg1-3+squeeze4 changelog. * Depend on libapache2-reload-perl. * Depend on apache2 | httpd-cgi. Closes: #715434 * Better sanity checking in postinst on enabling Apache modules. This is a follow-up fix for #715434. * Upgrade libapache-dbi-perl from recommends to depends. * Remove old code from otrs2.postinst. * Transition to Apache 2.4 packaging. * Remove unused lintian override. * Source /lib/lsb/init-functions in init script. Checksums-Sha1: 9eb036136c66055a47ee12bc70ec9b843b02cf52 1755 otrs2_3.2.9-2.dsc 94339f332808ed9fbcd288d8e77216ca63398375 38673 otrs2_3.2.9-2.debian.tar.gz 9f4e55f0509f76d817254b5f5b3cf9e70144e8da 4422318 otrs2_3.2.9-2_all.deb 45bfdaab2ffcc05afedcb1aec97dabe2082bf614 162012 otrs_3.2.9-2_all.deb Checksums-Sha256: bf98ad9096b79f86ad06b9bcc1140768d74ded60996704c08fcce531cd81bd01 1755 otrs2_3.2.9-2.dsc 38addb64ff58490562657a7328b30d709aa5bf3934bacf43d582a0871e6b868f 38673 otrs2_3.2.9-2.debian.tar.gz a3733438292f0ae59e890edbbb917c9d6ad91055ad455455f1eaa5acaf4ee320 4422318 otrs2_3.2.9-2_all.deb 8ed0808bd9c8d2a260c14bfcf78e91ae9bec25b01d88b4cc8398707ee7ef1be0 162012 otrs_3.2.9-2_all.deb Files: f89661954a06ce9989cf201e293944a0 1755 web optional otrs2_3.2.9-2.dsc ac64d001da7b6497fbcc4d03450763cf 38673 web optional otrs2_3.2.9-2.debian.tar.gz c0ac8b3fe8e860b4b2b46ea8f3d416b5 4422318 web optional otrs2_3.2.9-2_all.deb df04358faab1907b3a77050a814cdffa 162012 web optional otrs_3.2.9-2_all.deb -----BEGIN PGP SIGNATURE----- Version: GnuPG v1.4.12 (GNU/Linux) iQIcBAEBCAAGBQJR+8gYAAoJEBLZsEqQy9jk1PkP/2qAnzCLVNEc+0L+5Fw4+f1W f3962VQb+U6dbJHXhIdch0ynI7pJP9SmUky9eqVnDWLVbN6j1Ki7B+5lngiPYIEP pv2IymMF0PbrLhWyR/WjRavTYXV8VxpJ6jNXG9HpPeb9u0a+TiV2Bq3U70PkmLNq 0nsLI6zmBBY/vLy0tfQoB9tX+4lP5vgcOQp7hQTgfsxpi6kUKsT8Ek4NOpRk5Hy7 i5o7iWzqmgiAQ0oWl57iCv31ARn7JwbTS7YRcdGzGfhpXeayvPG0mAG9z4OiGfG0 /aS2VGQF/Soaf5zCb/fS7auae2Y9u+v/ie8/AHfKQ6+AZpwkEzByUpx0CGrHmReN WWrcRQ2T/wu/E5X8cNBUKPgh3qY576heamvAHD7Ho/l9JEATEGWRZ5JSqLlfBOhh y9ECfNsdChoSHDaIs8eXV+Swq6A0LrBauU5izQ9SmQVX/VsW9UHoBMB0fhk9Ri23 8Npwb8sYbW2BiHmk7hxM0XKKfk2fPIXwGWhXZ2066ADc9ufrQhu3ofY6gi6IOKhG yEdiqUhBSeZFnwchrzWdOUbGjQCZMvMIF4T6Ytmdn2w+QHj4TD6XEPm6+FVyrdmf dBG305so8ui4Xvy1JjrlRSDDQagDd4HwM2n/IzGATsNn2EHBmqKFFmqG3edNW8EJ eVs9Eg1VrWq9ged9aBYk =JeST -----END PGP SIGNATURE-----
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