severity 995216 normal
tags 995216 + moreinfo
thanks

Hello Felix,

thank you for spending your time helping to make Debian better with
this bug report. 

First of all, I set the severity to normal, because there is no data
loss in the sense of grave, but only an erroneous output.

For a better understanding please answer the following questions:
 - What was the occupancy of the mouted partitions?
 - How big was the logfile (~/.cache/simple-scan/simple-scan.log)?
 - What was recorded in the logfile at the time of the error?
 - Does the error still occur after a reboot?

And so that I have all system information can you please start once:

  bugreport -N 995216


CU
Jörg


Am Montag, dem 27.09.2021 um 17:37 -0700 schrieb Felix Lechner:
> Package: simple-scan
> Found: 3.38.1-1
> Severity: grave
> 
> Hi,
> 
> Starting earlier today (between scans) simple-scan on bullseye became
> unable to save B&W text scans properly. Now they are saved as
> gibberish.
> 
> It is possible the files are being saved in a format not understood
> by
> my PDF reader, but I could not find a common reader that worked: I
> tried evince, muPDF, gscan2pdf, an old trial version of Master PDF
> Editor, and GIMP and Inkscape. Only LibreOffice Draw got it right.
> 
> In accordance with the recommendations here [1] I marked the bug
> 'grave' because I lost data because of it (or so it seemed when I
> wrote). The bug is also somewhat treacherous: The image on the screen
> looks fine. One has to open the saved file to see the issue.
> 
> Thanks for simple-scan! It's a great and best-in-class program!
> 
> Kind regards
> Felix Lechner
> 
> [1] https://www.debian.org/Bugs/Developer#severities

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