https://help.ubuntu.com/community/ReportingBugs

I just leave it here as example of program for novice in linux.


On Thu, Jan 16, 2014 at 8:55 PM, bugs <b...@theloosespoke.org.uk> wrote:

> Hi everyone,
> I think reportbug could be improved significantly without very much
> effort, and in doing so could facilitate tackling many small usability
> bugs on debian. Reportbug currently is not easy or stable enough to
> encourage novice users from reporting the small issues that can make
> debian difficult for un-technical users.
> To name some of the most important issues:
> *When you initially boot it, it hasn't got a GUI, and instructs you to
> install one - then again with a spell-checker.
> *It asks confusing questions about emails, without sufficient explanations.
> *When it is working, it often quits unexpectedly during the course of
> the process.  It has improved on this point, but I initially gave up
> filing a bug against reportbug about a year ago as it quit every time I
> tried. I know this is not something only I have experienced.
> *The search could be greatly improved, making it much easier to use.
> *Re-configuring it after initial setup requires a command, can't be done
> through the gui.
> Luckily most of these would be fairly easy to implement, as are various
> other usability improvements. By being off-putting and inaccessible to
> non-technical potential bug reporters, the small issues that get in
> their way go unheard, but by putting a small concerted effort into
> improving this program, we can make a big step towards making 'Software
> that Just Works'
>
> All the best,
> Z
>
>
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