>>>>> "Petter" == Petter Reinholdtsen <[EMAIL PROTECTED]> writes:
Petter> "connection refused" generate a support request from the Petter> user, and increases the load on the support organisation. Petter> The users will ask what the error message mean, and will Petter> have to get the explanations individually. A message Petter> poping up every time the user connect to the wrong service Petter> will normally change the users behaviour without any extra Petter> work for the support organisation. This assumes that the client program will display the error message. IIRC, Some programs will just display "invalid password" regardless of what the server returns. This makes debugging any problems difficult. IIRC Outlook falls into this category. Even if the client returns the error message to the user, users frequently (read: close-to-always) are unable to *read* error messages (in my experience) and will interpret the error as "invalid password" regardless of what was actually displayed in the message box. These people won't be able to tell technical support any more then the very misleading "Mail doesn't work as it doesn't like my password!". -- Brian May <[EMAIL PROTECTED]>