2011/2/26 Osamu Aoki <os...@debian.org>

> Hi,
>
> On Sat, Feb 26, 2011 at 11:45:46AM -0500, Michael Gilbert wrote:
> > On Sat, 26 Feb 2011 17:52:02 +0200 Dmitry Baryshev wrote:
> >
> > > Hello guys.
> > >
> > > I've filed a bug on reportbug, but its maintainer ignores it,
>
> No  maintainer did not ignore it.  He responded reasonably.
>
> > and continues
> > > to close it without any troubleshooting or debug. I did a simple
> > > troubleshooting by myself, but maintainer ignored it and closed the bug
> > > again. With whom I can talk about this strange situation? The bug
> itself:
> > > http://bugs.debian.org/cgi-bin/bugreport.cgi?bug=599476
>
> Has Mr. Mr. Dmitry Baryshev read all the responses by Sandro Tosi.  I
> think Sandro made it very clear (typo corrected):
>
> | Really, stop this game, it's not a bug in reportbug but in *something
> | else* of your system.
>
> > > Please CC any comments. Thanks!
>
> Here is CC for Mr. Dmitry Baryshev.
>
> > It looks like its an issue with your choice of .gtkrc files.  Tahoma is
> > a microsoft font and will not be on a debian system by default, so that
> > may be the problem itself.  You can just remove or back up those files,
> > and you should be fine.
>


This can happen due to broken font renderer or broken font itself. In KDE
this font works fine, so, it's a broken font renderer in GTK or python-gtk
or reportbug or something. No one even tried to diagnose this I mean.



>
> Anyway, if I trust Mr. Dmitry Baryshev, he has pure squeeze.  What ever
> application he used to create this situation may be the cause.  He needs
> to file a bug report to the package which is causing problem.  (I do not
> know how he created this ~/.gtkrc which he claims to be the cause.)
> reportbug has nothing to do with this.
>
> One may file a general bug report if he does not know which package is
> causing problem.  But that is usually a least useful kind of bug report.
>
> One should not report bug to the wrong package.  If it is not
> immediately clear to DD which package is causing problem from a vague
> bug report which seems to be caused by user miss configuration, DD will
> close such useless bug report.  It serves nothing.
>
> Please think about this.
>
> Osamu
>



-- 
Regards, Krasu

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