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Dear Customer, Thank you for contacting Verizon Business IP Technical Support. Your message has been entered into our call logging system and will be dealt with as soon as possible by one of our Engineers. To ensure the most efficient and timely response to your query, your email has been entered into our global ticketing system and may be accessed by our support teams globally. If you would like to update this particular support call via email then please email the appropriate address (as listed below) including your ticket number in the subject of the email. Your ticket number can be found at the beginning of the subject in this email. Please note that if you wish to make changes to DNS or router configuration, we will usually need an email from your Technical Point of Contact (TPOC). This is also the case should you require support for your FM Server or Firewall. If the problem is of an urgent nature, regarding actual network connectivity, please phone us on the support telephone number listed below. ----------------------------------------------------------------------------------------------------------------------------------- Other Support Addresses, For Future Reference: [email protected] - For all Security and Firewall support issues. [email protected] - For all FM Server enquiries [email protected] - All other support issues. [email protected] - Any complaints about email or news abuse. ----------------------------------------------------------------------------------------------------------------------------------- For information on any planned maintenance on our network see: http://global.mci.com/uk/customer/maintenance/ ----------------------------------------------------------------------------------------------------------------------------------- MCI Telephone: 08708704334 Option 3 MCI Park, Fax: 01189 054701 Reading International Business Park, Basingstoke Road, Reading World Wide Web - RG2 6DA http://global.mci.com/uk/customer/ -- To UNSUBSCRIBE, email to [email protected] with a subject of "unsubscribe". Trouble? Contact [email protected]
