> > > Yes, but here is the thing you did not mention. Spamcop does not > > > automatically block an IP just because a few people complained. It > > > takes into consideration the ENTIRE mail volume. So, using your > > > example, if the mailing list sends out 50,000 emails per day, and some > > > cretin is, as you said, too stupid to unsubscribe and submits to > > > spamcop, then it would be 1-2 emails out of 50,000 tagged as spam. > > > > don't believe everything you read on a company's web site. > > On their web site it says that the size of the server is guessed by the > spamcop administrators. So if your servers get hit too easily and too often > then the thing to do would be to send them a polite message informing them of > the size of your servers, the number of messages going through, the number of > users, and your spam policies. Then request that they add a weighting such > that one or two false reports won't hurt you. I am sure that they will be > happy to oblige.
Yes, and remember that Spamcop admins and people are publically accessable and in no way try to hide behind a veil of secrecy like other RBL operators (some who don't even want you to contact them at all). So at least you have a chance at working with the Spamcop admins to get things resolved, and from my experience they are quite willing to co-operate with sysadmins, as long as everyone is nice and polite about everything. > > how is spamcop going to know the volume when they don't have access to > > the logs? all they see are the complaints. > > They know about big organizations such as hotmail.com, and they rely on > reports from other administrators to guage the size of other servers. The large ones are quite obvious and public (yahoo, hotmail, netscape, etc. freemail servers), and the smaller-mid size mail servers are reported by sysadmins, as you said. > > > I might also mention that it is not hard to get out of spamcop's > > > lists, even if you are listed. Unless a site continually gets spam > > > complaints, I think spamcop checks the RBL database ever 24... or was > > > it every week... and removes stale/old entries. Try to get off some > > > of the OTHER RBLs... they make you beg and plead for your innocence, > > > and then most times they say "screw you spammer" and thats it.... you > > > are left being blocked until kingdom come. > > > > all of the RBLs i use have very simple methods for getting off. close > > the open relay and submit your server for retesting. done. no problem. > > if it's no longer an open relay then it will be de-listed. > > Unless it's a "spam source" listing... I'm not sure, but how many ISPs still allow direct-to-MX-style mail sending (sending direct from the dialup or cable or whatever, without using additional mail servers)? I know quite a few Australian ISP that still allow it (not the big ones like Bigpond or Optusnet AFAIK), and many HK ISPs still allow it... how about in the USA and Europe? -- To UNSUBSCRIBE, email to [EMAIL PROTECTED] with a subject of "unsubscribe". Trouble? Contact [EMAIL PROTECTED]