Sometimes, the device Sierra Wireless EM7455 is connected success, and run lsusb, mmcli -L, their output is below. No any modem is found.
lsusb -v ************************************************************************ Bus 001 Device 009: ID 1199:9078 Sierra Wireless, Inc. Couldn't open device, some information will be missing Device Descriptor: bLength 18 bDescriptorType 1 bcdUSB 2.00 bDeviceClass 0 (Defined at Interface level) bDeviceSubClass 0 bDeviceProtocol 0 bMaxPacketSize0 64 idVendor 0x1199 Sierra Wireless, Inc. idProduct 0x9078 bcdDevice 0.00 iManufacturer 1 iProduct 2 iSerial 3 bNumConfigurations 1 Configuration Descriptor: bLength 9 bDescriptorType 2 wTotalLength 32 bNumInterfaces 1 bConfigurationValue 1 iConfiguration 0 bmAttributes 0x80 (Bus Powered) MaxPower 2mA Interface Descriptor: bLength 9 bDescriptorType 4 bInterfaceNumber 0 bAlternateSetting 0 bNumEndpoints 2 bInterfaceClass 255 Vendor Specific Class bInterfaceSubClass 255 Vendor Specific Subclass bInterfaceProtocol 255 Vendor Specific Protocol iInterface 0 Endpoint Descriptor: bLength 7 bDescriptorType 5 bEndpointAddress 0x81 EP 1 IN bmAttributes 2 Transfer Type Bulk Synch Type None Usage Type Data wMaxPacketSize 0x0200 1x 512 bytes bInterval 0 Endpoint Descriptor: bLength 7 bDescriptorType 5 bEndpointAddress 0x01 EP 1 OUT bmAttributes 2 Transfer Type Bulk Synch Type None Usage Type Data wMaxPacketSize 0x0200 1x 512 bytes bInterval 0 ***************************************************************************** mmcli -L ************************************ No modems were found ************************************ > -----原始邮件----- > 发件人: "Bjørn Mork" <bj...@mork.no> > 发送时间: 2017-11-23 16:38:25 (星期四) > 收件人: wg...@china.com > 抄送: debian-laptop@lists.debian.org > 主题: Re: Does not Debian support mobile broadband anymore? > > wg...@china.com writes: > > > I use dmesg to view the system message, and get these informations as below, > > > > [ 1535.372130] usb 1-6: new high-speed USB device number 8 using xhci_hcd > > [ 1535.378889] thinkpad_acpi: unknown possible thermal alarm or keyboard > > event received > > [ 1535.378893] thinkpad_acpi: unhandled HKEY event 0x60b0 > > [ 1535.378894] thinkpad_acpi: please report the conditions when this event > > happened to ibm-acpi-de...@lists.sourceforge.net > > [ 1535.513304] usb 1-6: New USB device found, idVendor=1199, idProduct=9078 > > [ 1535.513308] usb 1-6: New USB device strings: Mfr=1, Product=2, > > SerialNumber=3 > > [ 1535.513310] usb 1-6: Product: Sierra Wireless EM7455 Qualcomm > > [ 1535.513312] usb 1-6: Manufacturer: Sierra Wireless, Incorporated > > [ 1535.513313] usb 1-6: SerialNumber: LF72567821041020 > > [ 1535.513996] qcserial 1-6:1.0: Qualcomm USB modem converter detected > > [ 1535.514212] usb 1-6: Qualcomm USB modem converter now attached to ttyUSB0 > > [ 1535.515015] usb 1-6: USB disconnect, device number 8 > > [ 1535.515330] qcserial ttyUSB0: Qualcomm USB modem converter now > > disconnected from ttyUSB0 > > [ 1535.515356] qcserial 1-6:1.0: device disconnected > > [ 1536.014626] thinkpad_acpi: unknown possible thermal alarm or keyboard > > event received > > [ 1536.014628] thinkpad_acpi: unhandled HKEY event 0x60b1 > > [ 1536.014629] thinkpad_acpi: please report the conditions when this event > > happened to ibm-acpi-de...@lists.sourceforge.net > > [ 1536.524163] usb 1-6: new high-speed USB device number 9 using xhci_hcd > > [ 1536.665054] usb 1-6: config 1 interface 0 altsetting 0 bulk endpoint 0x1 > > has invalid maxpacket 64 > > [ 1536.665058] usb 1-6: config 1 interface 0 altsetting 0 bulk endpoint > > 0x81 has invalid maxpacket 64 > > [ 1536.665988] usb 1-6: New USB device found, idVendor=1199, idProduct=9078 > > [ 1536.665992] usb 1-6: New USB device strings: Mfr=1, Product=2, > > SerialNumber=3 > > [ 1536.665994] usb 1-6: Product: Sierra Wireless EM7455 Qualcomm > > [ 1536.665996] usb 1-6: Manufacturer: Sierra Wireless, Incorporated > > [ 1536.665998] usb 1-6: SerialNumber: LF72567821041020 > > [ 1536.666822] usb 1-6: USB disconnect, device number 9 > > [ 1544.686163] thinkpad_acpi: unknown possible thermal alarm or keyboard > > event received > > [ 1544.686167] thinkpad_acpi: unhandled HKEY event 0x60b0 > > [ 1544.686168] thinkpad_acpi: please report the conditions when this event > > happened to ibm-acpi-de...@lists.sourceforge.net > > [ 1553.785361] usb 1-6: new high-speed USB device number 11 using xhci_hcd > > [ 1553.926371] usb 1-6: New USB device found, idVendor=1199, idProduct=9078 > > [ 1553.926390] usb 1-6: New USB device strings: Mfr=1, Product=2, > > SerialNumber=3 > > [ 1553.926392] usb 1-6: Product: Sierra Wireless EM7455 Qualcomm > > [ 1553.926394] usb 1-6: Manufacturer: Sierra Wireless, Incorporated > > [ 1553.926395] usb 1-6: SerialNumber: LF72567821041020 > > [ 1553.926986] qcserial 1-6:1.0: Qualcomm USB modem converter detected > > [ 1553.927112] usb 1-6: Qualcomm USB modem converter now attached to ttyUSB0 > > [ 1553.928024] usb 1-6: USB disconnect, device number 11 > > [ 1553.928258] qcserial ttyUSB0: Qualcomm USB modem converter now > > disconnected from ttyUSB0 > > [ 1553.928275] qcserial 1-6:1.0: device disconnected > > [ 1554.937425] usb 1-6: new high-speed USB device number 12 using xhci_hcd > > [ 1555.078351] usb 1-6: config 1 interface 0 altsetting 0 bulk endpoint 0x1 > > has invalid maxpacket 64 > > [ 1555.078354] usb 1-6: config 1 interface 0 altsetting 0 bulk endpoint > > 0x81 has invalid maxpacket 64 > > [ 1555.079241] usb 1-6: New USB device found, idVendor=1199, idProduct=9078 > > [ 1555.079245] usb 1-6: New USB device strings: Mfr=1, Product=2, > > SerialNumber=3 > > [ 1555.079247] usb 1-6: Product: Sierra Wireless EM7455 Qualcomm > > [ 1555.079249] usb 1-6: Manufacturer: Sierra Wireless, Incorporated > > [ 1555.079250] usb 1-6: SerialNumber: LF72567821041020 > > [ 1555.080269] usb 1-6: USB disconnect, device number 12 > > > > > > That is to say, the device Sierra Wireless EM7455 is connected and > > disconnected frequently. It should be a problem of something. But I do not > > known what it is. This device worked fine before Oct 29. > > This is the problem, but I don't it is related to Debian versions in any > way. > > The modem seems to be constantly resetting. I expect it eventually > settles when the (modem) bootloader failsafe mode kicks in. But it will > then probably be in a debug mode. > > Notice that the device ID is 1199:9078 all the way. This is the > bootloader ID. The application ID is 1199:9079. If you have older logs > from when the modem worked, then I am pretty sure you'll see that ID > instead. > > I'm afraid there is little which can be done about this on an OS level, > unless the root cause is some platform (Lenovo) specific issue which > triggers the modem boot failure. My advice would be to test this with > another OS, if possible, and then contact Lenovo support if it fails > there as well. > > > > Bjørn