Sometimes, the device Sierra Wireless EM7455 is connected success, and run 
lsusb, mmcli -L, their output is below. No any modem is found.

lsusb -v
************************************************************************
Bus 001 Device 009: ID 1199:9078 Sierra Wireless, Inc. 
Couldn't open device, some information will be missing
Device Descriptor:
  bLength                18
  bDescriptorType         1
  bcdUSB               2.00
  bDeviceClass            0 (Defined at Interface level)
  bDeviceSubClass         0 
  bDeviceProtocol         0 
  bMaxPacketSize0        64
  idVendor           0x1199 Sierra Wireless, Inc.
  idProduct          0x9078 
  bcdDevice            0.00
  iManufacturer           1 
  iProduct                2 
  iSerial                 3 
  bNumConfigurations      1
  Configuration Descriptor:
    bLength                 9
    bDescriptorType         2
    wTotalLength           32
    bNumInterfaces          1
    bConfigurationValue     1
    iConfiguration          0 
    bmAttributes         0x80
      (Bus Powered)
    MaxPower                2mA
    Interface Descriptor:
      bLength                 9
      bDescriptorType         4
      bInterfaceNumber        0
      bAlternateSetting       0
      bNumEndpoints           2
      bInterfaceClass       255 Vendor Specific Class
      bInterfaceSubClass    255 Vendor Specific Subclass
      bInterfaceProtocol    255 Vendor Specific Protocol
      iInterface              0 
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x81  EP 1 IN
        bmAttributes            2
          Transfer Type            Bulk
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0200  1x 512 bytes
        bInterval               0
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x01  EP 1 OUT
        bmAttributes            2
          Transfer Type            Bulk
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0200  1x 512 bytes
        bInterval               0
*****************************************************************************

mmcli -L
************************************
No modems were found
************************************


> -----原始邮件-----
> 发件人: "Bjørn Mork" <bj...@mork.no>
> 发送时间: 2017-11-23 16:38:25 (星期四)
> 收件人: wg...@china.com
> 抄送: debian-laptop@lists.debian.org
> 主题: Re: Does not Debian support mobile broadband anymore?
> 
> wg...@china.com writes:
> 
> > I use dmesg to view the system message, and get these informations as below,
> >
> > [ 1535.372130] usb 1-6: new high-speed USB device number 8 using xhci_hcd
> > [ 1535.378889] thinkpad_acpi: unknown possible thermal alarm or keyboard 
> > event received
> > [ 1535.378893] thinkpad_acpi: unhandled HKEY event 0x60b0
> > [ 1535.378894] thinkpad_acpi: please report the conditions when this event 
> > happened to ibm-acpi-de...@lists.sourceforge.net
> > [ 1535.513304] usb 1-6: New USB device found, idVendor=1199, idProduct=9078
> > [ 1535.513308] usb 1-6: New USB device strings: Mfr=1, Product=2, 
> > SerialNumber=3
> > [ 1535.513310] usb 1-6: Product: Sierra Wireless EM7455 Qualcomm
> > [ 1535.513312] usb 1-6: Manufacturer: Sierra Wireless, Incorporated
> > [ 1535.513313] usb 1-6: SerialNumber: LF72567821041020
> > [ 1535.513996] qcserial 1-6:1.0: Qualcomm USB modem converter detected
> > [ 1535.514212] usb 1-6: Qualcomm USB modem converter now attached to ttyUSB0
> > [ 1535.515015] usb 1-6: USB disconnect, device number 8
> > [ 1535.515330] qcserial ttyUSB0: Qualcomm USB modem converter now 
> > disconnected from ttyUSB0
> > [ 1535.515356] qcserial 1-6:1.0: device disconnected
> > [ 1536.014626] thinkpad_acpi: unknown possible thermal alarm or keyboard 
> > event received
> > [ 1536.014628] thinkpad_acpi: unhandled HKEY event 0x60b1
> > [ 1536.014629] thinkpad_acpi: please report the conditions when this event 
> > happened to ibm-acpi-de...@lists.sourceforge.net
> > [ 1536.524163] usb 1-6: new high-speed USB device number 9 using xhci_hcd
> > [ 1536.665054] usb 1-6: config 1 interface 0 altsetting 0 bulk endpoint 0x1 
> > has invalid maxpacket 64
> > [ 1536.665058] usb 1-6: config 1 interface 0 altsetting 0 bulk endpoint 
> > 0x81 has invalid maxpacket 64
> > [ 1536.665988] usb 1-6: New USB device found, idVendor=1199, idProduct=9078
> > [ 1536.665992] usb 1-6: New USB device strings: Mfr=1, Product=2, 
> > SerialNumber=3
> > [ 1536.665994] usb 1-6: Product: Sierra Wireless EM7455 Qualcomm
> > [ 1536.665996] usb 1-6: Manufacturer: Sierra Wireless, Incorporated
> > [ 1536.665998] usb 1-6: SerialNumber: LF72567821041020
> > [ 1536.666822] usb 1-6: USB disconnect, device number 9
> > [ 1544.686163] thinkpad_acpi: unknown possible thermal alarm or keyboard 
> > event received
> > [ 1544.686167] thinkpad_acpi: unhandled HKEY event 0x60b0
> > [ 1544.686168] thinkpad_acpi: please report the conditions when this event 
> > happened to ibm-acpi-de...@lists.sourceforge.net
> > [ 1553.785361] usb 1-6: new high-speed USB device number 11 using xhci_hcd
> > [ 1553.926371] usb 1-6: New USB device found, idVendor=1199, idProduct=9078
> > [ 1553.926390] usb 1-6: New USB device strings: Mfr=1, Product=2, 
> > SerialNumber=3
> > [ 1553.926392] usb 1-6: Product: Sierra Wireless EM7455 Qualcomm
> > [ 1553.926394] usb 1-6: Manufacturer: Sierra Wireless, Incorporated
> > [ 1553.926395] usb 1-6: SerialNumber: LF72567821041020
> > [ 1553.926986] qcserial 1-6:1.0: Qualcomm USB modem converter detected
> > [ 1553.927112] usb 1-6: Qualcomm USB modem converter now attached to ttyUSB0
> > [ 1553.928024] usb 1-6: USB disconnect, device number 11
> > [ 1553.928258] qcserial ttyUSB0: Qualcomm USB modem converter now 
> > disconnected from ttyUSB0
> > [ 1553.928275] qcserial 1-6:1.0: device disconnected
> > [ 1554.937425] usb 1-6: new high-speed USB device number 12 using xhci_hcd
> > [ 1555.078351] usb 1-6: config 1 interface 0 altsetting 0 bulk endpoint 0x1 
> > has invalid maxpacket 64
> > [ 1555.078354] usb 1-6: config 1 interface 0 altsetting 0 bulk endpoint 
> > 0x81 has invalid maxpacket 64
> > [ 1555.079241] usb 1-6: New USB device found, idVendor=1199, idProduct=9078
> > [ 1555.079245] usb 1-6: New USB device strings: Mfr=1, Product=2, 
> > SerialNumber=3
> > [ 1555.079247] usb 1-6: Product: Sierra Wireless EM7455 Qualcomm
> > [ 1555.079249] usb 1-6: Manufacturer: Sierra Wireless, Incorporated
> > [ 1555.079250] usb 1-6: SerialNumber: LF72567821041020
> > [ 1555.080269] usb 1-6: USB disconnect, device number 12
> >
> >
> > That is to say, the device Sierra Wireless EM7455 is connected and 
> > disconnected frequently. It should be a problem of something. But I do not 
> > known what it is. This device worked fine before Oct 29.
> 
> This is the problem, but I don't it is related to Debian versions in any
> way.
> 
> The modem seems to be constantly resetting.  I expect it eventually
> settles when the (modem) bootloader failsafe mode kicks in.  But it will
> then probably be in a debug mode.
> 
> Notice that the device ID is 1199:9078 all the way.  This is the
> bootloader ID.  The application ID is 1199:9079.  If you have older logs
> from when the modem worked, then I am pretty sure you'll see that ID
> instead.
> 
> I'm afraid there is little which can be done about this on an OS level,
> unless the root cause is some platform (Lenovo) specific issue which
> triggers the modem boot failure.  My advice would be to test this with
> another OS, if possible, and then contact Lenovo support if it fails
> there as well.
> 
> 
> 
> Bjørn

Reply via email to