Package: hplip
Version: 3.17.10+repack0-5
Severity: important
Dear Maintainer,
I just bought an HP 3639 printer and wanted to use it. Configuring it via the
CUPS UI went fine : I use the suggested driver = HP Deskjet 3630 Series hpijs,
3.17.10 (color)
Unfortunately, nothing happens when I try to print, and the CUPS error log file
gives the following details:
E [03/Sep/2018:21:35:59 +0200] HP_DeskJet_3630_series: File
\"/usr/lib/cups/filter/foomatic-rip-hplip\" not available: No such file or
directory
E [03/Sep/2018:21:35:59 +0200] [Job 192] Unable to start filter
"foomatic-rip-hplip" - Success.
E [03/Sep/2018:21:35:59 +0200] [Job 192] Stopping job because the scheduler
could not execute a filter.
Having a look on HP suport site did not really helped me, since they just
suggest to drop the package, download the sources and compile.
I really appreciate your help and time, please don't hesitate to ask for more
details.
Dimitri
-- Package-specific info:
Saving output in log file: /home/dimitri/hp-check.log
HP Linux Imaging and Printing System (ver. 3.17.10)
Dependency/Version Check Utility ver. 15.1
Copyright (c) 2001-15 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
Note: hp-check can be run in three modes:
1. Compile-time check mode (-c or --compile): Use this mode before compiling
the HPLIP supplied tarball (.tar.gz or .run) to determine if the proper
dependencies are installed to successfully compile HPLIP.
2. Run-time check mode (-r or --run): Use this mode to determine if a distro
supplied package (.deb, .rpm, etc) or an already built HPLIP supplied tarball
has
the proper dependencies installed to successfully run.
3. Both compile- and run-time check mode (-b or --both) (Default): This mode
will check both of the above cases (both compile- and run-time dependencies).
Check types:
a. EXTERNALDEP - External Dependencies
b. GENERALDEP - General Dependencies (required both at compile and run time)
c. COMPILEDEP - Compile time Dependencies
d. [All are run-time checks]
PYEXT SCANCONF QUEUES PERMISSION
Status Types:
OK
MISSING - Missing Dependency or Permission or Plug-in
INCOMPAT - Incompatible dependency-version or Plugin-version
warning: 2-buster/sid version is not supported. Using 2-9.1 versions
dependencies to verify and install...
---------------
| SYSTEM INFO |
---------------
Kernel: 4.17.0-3-amd64 #1 SMP Debian 4.17.17-1 (2018-08-18) GNU/Linux
Host: keats
Proc: 4.17.0-3-amd64 #1 SMP Debian 4.17.17-1 (2018-08-18) GNU/Linux
Distribution: 2 buster/sid
Bitness: 64 bit
-----------------------
| HPLIP CONFIGURATION |
-----------------------
HPLIP-Version: HPLIP 3.17.10
HPLIP-Home: /usr/share/hplip
warning: HPLIP-Installation: Auto installation is not supported for 2 distro
buster/sid version
Current contents of '/etc/hp/hplip.conf' file:
# hplip.conf. Generated from hplip.conf.in by configure.
[hplip]
version=3.17.10
[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/hplip/HP
ppdbase=/usr/share/ppd/hplip
doc=/usr/share/doc/hplip
html=/usr/share/doc/hplip-doc
icon=no
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv
bin=/usr/bin
apparmor=/etc/apparmor.d
# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
libusb01-build=no
pp-build=yes
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=yes
foomatic-drv-install=yes
foomatic-ppd-install=yes
foomatic-rip-hplip-install=no
hpcups-install=yes
cups-drv-install=yes
cups-ppd-install=no
internal-tag=3.17.10
restricted-build=no
ui-toolkit=qt5
qt3=no
qt4=no
qt5=yes
policy-kit=yes
lite-build=no
udev_sysfs_rules=no
hpcups-only-build=no
hpijs-only-build=no
apparmor_build=no
Current contents of '/var/lib/hp/hplip.state' file:
Plugins are not installed. Could not access file: No such file or directory
Current contents of '~/.hplip/hplip.conf' file:
[installation]
date_time = 09/03/18 22:13:23
version = 3.17.10
<Package-name> <Package-Desc> <Required/Optional> <Min-Version>
<Installed-Version> <Status> <Comment>
-------------------------
| External Dependencies |
-------------------------
error: cups CUPS - Common Unix Printing System
REQUIRED 1.1 - INCOMPAT 'CUPS may not be
installed or not running'
gs GhostScript - PostScript and PDF language interpreter and
previewer REQUIRED 7.05 9.22 OK -
xsane xsane - Graphical scanner frontend for SANE
OPTIONAL 0.9 0.999 OK -
scanimage scanimage - Shell scanning program
OPTIONAL 1.0 1.0.25 OK -
dbus DBus - Message bus system
REQUIRED - 1.12.10 OK -
policykit PolicyKit - Administrative policy framework
OPTIONAL - 0.105 OK -
network network -wget
OPTIONAL - 1.19.5 OK -
error: avahi-utils avahi-utils
OPTIONAL - - MISSING 'avahi-utils
needs to be installed'
------------------------
| General Dependencies |
------------------------
error: libjpeg libjpeg - JPEG library
REQUIRED - - MISSING 'libjpeg needs to
be installed'
error: cups-devel CUPS devel- Common Unix Printing System development files
REQUIRED - - MISSING 'cups-devel needs
to be installed'
error: cups-image CUPS image - CUPS image development files
REQUIRED - - MISSING 'cups-image needs
to be installed'
libpthread libpthread - POSIX threads library
REQUIRED - b'2.27' OK -
error: libusb libusb - USB library
REQUIRED - 1.0 MISSING 'libusb needs to
be installed'
sane SANE - Scanning library
REQUIRED - - OK -
error: sane-devel SANE - Scanning library development files
REQUIRED - - MISSING 'sane-devel needs
to be installed'
error: libnetsnmp-devel libnetsnmp-devel - SNMP networking library development
files REQUIRED 5.0.9 - MISSING
'libnetsnmp-devel needs to be installed'
libcrypto libcrypto - OpenSSL cryptographic library
REQUIRED - 1.1.0 OK -
python3X Python 2.2 or greater - Python programming language
REQUIRED 2.2 3.6.6 OK -
error: python3-notify2 Python libnotify - Python bindings for the libnotify
Desktop notifications OPTIONAL - - MISSING
'python3-notify2 needs to be installed'
error: python3-pyqt4-dbus PyQt 4 DBus - DBus Support for PyQt4
OPTIONAL 4.0 - MISSING
'python3-pyqt4-dbus needs to be installed'
error: python3-pyqt4 PyQt 4- Qt interface for Python (for Qt version 4.x)
REQUIRED 4.0 - MISSING 'python3-pyqt4
needs to be installed'
python3-dbus Python DBus - Python bindings for DBus
REQUIRED 0.80.0 1.2.8 OK -
python3-xml Python XML libraries
REQUIRED - 2.2.6 OK -
error: python3-devel Python devel - Python development files
REQUIRED 2.2 3.6.6 MISSING 'python3-devel
needs to be installed'
python3-pil PIL - Python Imaging Library (required for commandline
scanning with hp-scan) OPTIONAL - 1.1.7 OK
-
python3-reportlab Reportlab - PDF library for Python
OPTIONAL 2.0 3.5.6 OK -
--------------
| COMPILEDEP |
--------------
error: libtool libtool - Library building support services
REQUIRED - - MISSING 'libtool needs to
be installed'
gcc gcc - GNU Project C and C++ Compiler
REQUIRED - 8.2.0 OK -
make make - GNU make utility to maintain groups of programs
REQUIRED 3.0 4.2.1 OK -
---------------------
| Python Extentions |
---------------------
cupsext CUPS-Extension
REQUIRED - 3.17.10 OK -
hpmudext IO-Extension
REQUIRED - 3.17.10 OK -
----------------------
| Scan Configuration |
----------------------
'/etc/sane.d/dll.d/hpaio' not found.
hpaio HPLIP-SANE-Backend
REQUIRED - 3.17.10 OK 'hpaio found in
/etc/sane.d/dll.conf'
scanext Scan-SANE-Extension
REQUIRED - 3.17.10 OK -
------------------------------
| DISCOVERED SCANNER DEVICES |
------------------------------
device `hpaio:/usb/DeskJet_3630_series?serial=CN86H6H25T0658' is a
Hewlett-Packard DeskJet_3630_series all-in-one
--------------------------
| DISCOVERED USB DEVICES |
--------------------------
Device URI Model
-------------------------------------------------
-------------------------------
hp:/usb/DeskJet_3630_series?serial=CN86H6H25T0658 HP DeskJet 3630 series
---------------------------------
| INSTALLED CUPS PRINTER QUEUES |
---------------------------------
HP_DeskJet_3630_series
----------------------
Type: Unknown
Device URI: usb://HP/DeskJet%203630%20series?serial=CN86H6H25T0658&interface=1
PPD: /etc/cups/ppd/HP_DeskJet_3630_series.ppd
warning: Failed to read /etc/cups/ppd/HP_DeskJet_3630_series.ppd ppd file
PPD Description:
Printer status: printer HP_DeskJet_3630_series is idle. enabled since Mon Sep
3 21:35:59 2018
File "/usr/lib/cups/filter/foomatic-rip-hplip" not available: No such
file or directory
warning: Printer is not HPLIP installed. Printers must use the hp: or hpfax:
CUPS backend for HP-Devices.
--------------
| PERMISSION |
--------------
USB None Required - -
OK Node:'/dev/bus/usb/003/005' Perm:' root lp rw- rw- rw- rw- rw- r--'
-----------
| SUMMARY |
-----------
Missing Required Dependencies
-----------------------------
error: 'cups' package is missing or 'cups' service is not running.
error: 'libcups2' package is missing/incompatible
error: 'libjpeg62-turbo-dev' package is missing/incompatible
error: 'libcups2-dev' package is missing/incompatible
error: 'cups-bsd' package is missing/incompatible
error: 'cups-client' package is missing/incompatible
error: 'libcupsimage2' package is missing/incompatible
error: 'libcupsimage2-dev' package is missing/incompatible
error: 'libusb-1.0.0-dev' package is missing/incompatible
error: 'libsane-dev' package is missing/incompatible
error: 'libsnmp-dev' package is missing/incompatible
error: 'snmp' package is missing/incompatible
error: 'python3-pyqt4' package is missing/incompatible
error: 'gtk2-engines-pixbuf' package is missing/incompatible
error: 'python3-dev' package is missing/incompatible
error: 'libtool' package is missing/incompatible
error: 'libtool-bin' package is missing/incompatible
Missing Optional Dependencies
-----------------------------
error: 'avahi-utils' package is missing/incompatible
error: 'python3-notify2' package is missing/incompatible
error: 'python3-dbus.mainloop.qt' package is missing/incompatible
Total Errors: 13
Total Warnings: 1
Done.
-- System Information:
Debian Release: buster/sid
APT prefers testing
APT policy: (990, 'testing'), (500, 'unstable'), (500, 'stable')
Architecture: amd64 (x86_64)
Foreign Architectures: i386
Kernel: Linux 4.17.0-3-amd64 (SMP w/4 CPU cores)
Locale: LANG=fr_FR.utf8, LC_CTYPE=fr_FR.utf8 (charmap=UTF-8),
LANGUAGE=fr_FR.utf8 (charmap=UTF-8)
Shell: /bin/sh linked to /bin/dash
Init: systemd (via /run/systemd/system)
LSM: AppArmor: enabled
Versions of packages hplip depends on:
ii adduser 3.117
ii cups 2.2.8-5
ii hplip-data 3.17.10+repack0-5
ii libc6 2.27-5
ii libcups2 2.2.8-5
ii libdbus-1-3 1.12.10-1
ii libhpmud0 3.17.10+repack0-5
ii libsane 1.0.25-4.1
ii libsane-hpaio 3.17.10+repack0-5
ii libsnmp30 5.7.3+dfsg-3
ii libusb-1.0-0 2:1.0.22-2
ii lsb-base 9.20170808
ii printer-driver-hpcups 3.17.10+repack0-5
ii python3 3.6.5-3
ii python3-dbus 1.2.8-2+b1
ii python3-gi 3.28.3-1
ii python3-pexpect 4.6.0-1
ii python3-pil 5.2.0-2
ii python3-reportlab 3.5.6-1
ii wget 1.19.5-1
ii xz-utils 5.2.2-1.3
Versions of packages hplip recommends:
ii avahi-daemon 0.7-4
ii policykit-1 0.105-21
ii printer-driver-postscript-hp 3.17.10+repack0-5
ii sane-utils 1.0.25-4.1
Versions of packages hplip suggests:
pn hplip-doc <none>
pn hplip-gui <none>
pn python3-notify2 <none>
pn system-config-printer <none>
-- no debconf information
---
Dimitri Chausson
