Le 06/04/2022 à 16:06, Brian Potkin a écrit :
Is the ENVY*directly* connected to a USB port on the computer?
yes it is directly connected via usb to the pc . when the printer is connected , it does not print at all . also i can't shut down the computer . box bouygues (france) Fast5330b-r1 serial : 124251137275525 firmware :20.8.6
