Hi, FYI, Luca patched our exim and rt setup in such a way that you can now send email to existing tickets more easily.
The short version is that rt+...@rt.d.o and rt-comment+...@rt.d.o accept mail. There is no subject tag or ticket number in the subject required. Bonus points if you avoid mentioning such addresses in places where spiders can find and subsequently spam them. I believe nothing has changed for creating new tickets via email (i.e. still include a subject tag of '[Debian RT]' somewhere in the subject when mailing qu...@rt. For motivation and more details see ticket #777. Cheers, weasel -- | .''`. ** Debian GNU/Linux ** Peter Palfrader | : :' : The universal http://www.palfrader.org/ | `. `' Operating System | `- http://www.debian.org/ -- To UNSUBSCRIBE, email to debian-project-requ...@lists.debian.org with a subject of "unsubscribe". Trouble? Contact listmas...@lists.debian.org