On 05/13/2010 04:18 AM, Paul Wise wrote: > On Wed, May 12, 2010 at 7:04 PM, Bernd Zeimetz <be...@bzed.de> wrote: > >> Using only 'free' software might make them happier, but the first thing >> people >> look for is less pain in the ass while installing and maintaining a system. >> We >> are not in a perfect world unfortunately, so blaming the hardware vendor is >> not >> the first option people choose. Using a just working installer is the option. > > I can understand that. Sorry for not making it clear, but my point was > that since you're interacting with the people who are complaining to > you about non-free firmware missing from the default Debian install > media, you could be directing their ire (and more importantly > feedback) towards the hardware vendors. > > BTW, what is your current response to such customer complaints?
Depends on the customer. Some know the story behind it and just want a workaround and others need some explanation why the stuff is non-free and why Debian doesn't have it on the installers.... But in the end all they want to have is a working installer without the extra pain to find the proper piece of firmware, put it onto a second medium and so on..... -- Bernd Zeimetz Debian GNU/Linux Developer http://bzed.de http://www.debian.org GPG Fingerprints: 06C8 C9A2 EAAD E37E 5B2C BE93 067A AD04 C93B FF79 ECA1 E3F2 8E11 2432 D485 DD95 EB36 171A 6FF9 435F -- To UNSUBSCRIBE, email to debian-project-requ...@lists.debian.org with a subject of "unsubscribe". Trouble? Contact listmas...@lists.debian.org Archive: http://lists.debian.org/4bed231b....@bzed.de
