Ian Jackson <ijack...@chiark.greenend.org.uk> writes: >> From the point of view of the bug reporter, the message the DD has >> sent (whether intended or not) is "I'm not even going to dignify >> this with a response. *click* " It's not /only/ this rudeness >> that's the problem, though; the bug reporter has now been handed a >> puzzle of "convice the expert", where the expert needed to be >> convicned seemingly isn't willing to spend any effort in >> communicating, but the bug reporter does. This kind of thing >> therefore promotes either conflict or the bug reporter walking away >> in disgust, /either/ result of which is detrimental. > > The purpose of a bug report is not to help solve the submitter's > problem.
Especially under this premise the maintainer owes the submitter at least a thank you. As you put it, the submitter just spend a lot of effort in an attempt to help the maintainer. (I know you wrote something along these lines further down, but I wanted to emphasize this point). Best, -Nikolaus -- »Time flies like an arrow, fruit flies like a Banana.« PGP fingerprint: 5B93 61F8 4EA2 E279 ABF6 02CF A9AD B7F8 AE4E 425C -- To UNSUBSCRIBE, email to debian-project-requ...@lists.debian.org with a subject of "unsubscribe". Trouble? Contact listmas...@lists.debian.org Archive: http://lists.debian.org/87fvz81bz0....@vostro.rath.org
