On Sun, Oct 22, 2017 at 04:40:18PM -0400, Katy Tolsen wrote: > Well that's interesting, but in all honesty, not to me. I have absolutely > no interest what-so-ever in accessing users computers as a means of doing > volunteer support. This system I am proposing is all about integrating > Debian's support resources and providing users with a sort of Help and > Support Center type frontend in Debian much like Microsoft has put in > Windows since XP, where they can easily access support options at a glance.
I would like to point out that we cannot be compared to a commercial, closed-source entity since most of the channels that are mis-taken by our users as support channels (such as the -project and -devel mailing lists) would be inaccessible to the public at Microsoft. In Debian, those channels are open, which I see as a feature, even if that means having to redirect the occasional mis-led user to the real support channels. Greetings Marc -- ----------------------------------------------------------------------------- Marc Haber | "I don't trust Computers. They | Mailadresse im Header Leimen, Germany | lose things." Winona Ryder | Fon: *49 6224 1600402 Nordisch by Nature | How to make an American Quilt | Fax: *49 6224 1600421