Package: request-tracker Severity: wishlist Hullo! I've had several cusotmers pissed off at me when I hadn't figured out that RT defaults to not sending an email to the requestor of the ticket by default when "resolve" is selected. I can't imagine a scenario where resolving a ticket shouldn't send a note to the person who asked for it.
Tks, Jeff Bailey -- System Information: Debian Release: testing/unstable Architecture: i386 Kernel: Linux outpost 2.6.0-test9-1-386 #1 Sun Oct 26 22:32:52 EST 2003 i686 Locale: LANG=en_CA.UTF-8, LC_CTYPE=en_CA.UTF-8
