I just got this from cheapbytes for one I applaud them for doing the right thing. Ray
---------- Original Message ---------------------------------- From: "Ray Percival" <[EMAIL PROTECTED]> Reply-To: <[EMAIL PROTECTED]> Date: Thu, 24 Aug 2000 19:30:55 -0600 >---------- Original Message ---------------------------------- >From: [EMAIL PROTECTED] (CheapBytes Sales) >Date: Thu, 24 Aug 2000 17:58:35 -0700 > > >Important News Regarding Debian 2.2 CD-Rs you have received >or are about to receive > >Message From CheapBytes > >You had recently placed an order for a copy of Debian 2.2 in a CD-R format. >We have received e-mail messages indicating some users are having >difficulties with using the CDs because of some corrupted files. This >occurred for our initial batch of production and is not impacting current >shipping product at this time. > >The CD-Rs provided are based on the Official Debian 2.2 release images >provided at one of the Official Debian 2.2 mirror sites. Unfortunately, it >has come to our attention, those images had corruption in them. > >We have reviewed images at another site and these appear to be in order. > >What does this mean for you? > >As always, CheapBytes strives to please each and every customer. That will >be the case with your order as well. > >The following is being done: > >1) We will be sending out a set(s) of new Debian CD-Rs to you to replace >your existing ones. The label will differ slightly from the previous one >you received or about to receive. It isn't necessary to return the CD-Rs you >have received. > >2) Of course, there will be no additional charge incurred to you. > >3) Because of this inconvenience to you, we will be including a copy of our >Applications and Games archive CDs for free in your shipment. > >If you wish, we can cancel the reshipment and refund your money for the >Debian purchase. Please send your e-mail to [EMAIL PROTECTED] with the >Sales Order number included in the subject line. > >Please accept our apologies for this problem. All customers are valued >by us and we will do our best to take care of you. > > >