John Kelly <[EMAIL PROTECTED]> wrote:

> On Mon, 25 Sep 2006 20:12:37 +0300, Andrei Popescu
> <[EMAIL PROTECTED]> wrote:
> 
> >I'm not an administrator, but I do work in a customer-oriented field.
> >One of the first rules to learn is "Don't treat your customers like
> >numbers in a statistic. They are real persons with real problems and
> >feelings"
> 
> And what field is that?

Airline (not low-cost)
 
> Most large businesses treat their customers like cattle.  Why would
> Internet service be any different?

So, in your opinion, if other large businesses treat their customers
like cattle, then so should everybody? Then what hope do we have to
improve "things"? I would definitely switch the provider if they would
loose my mail.

Regards,
Andrei
-- 
If you can't explain it simply, you don't understand it well enough.
(Albert Einstein)


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