On Monday 15 January 2007 18:21, Michael Fothergill wrote: > >From: Hal Vaughan <[EMAIL PROTECTED]> > >Reply-To: [EMAIL PROTECTED] > >To: debian-user@lists.debian.org > >CC: "Michael Fothergill" <[EMAIL PROTECTED]> > >Subject: Re: software for making a web site...... > >Date: Mon, 15 Jan 2007 17:57:36 -0500 > > > >On Monday 15 January 2007 17:31, Michael Fothergill wrote: > > > Dear Debianists, > > > > > > I have been wondering about making a web site where I could offer > > > people help installing Fedora on their PCs..... > > > >There are MANY sites to help people installing any distro of Linux > > on their computers. While this is an admirable idea, consider the > > amount of effort it would take to create a web site, host it, and > > maintain it. Wouldn't it be more effective to use that effort to > > directly help others in forums and on mailing lists and on other > > sites that already do this? > > That is not quite what I meant. Contributing to these sites is > helpful but it is not quite what I had in mind. When I first > installed Linux o a PC, it was Red Hat 6.2 and I had telephone > support from a Red Hat engineer. This was a great help at the time. > > What I am interested to do (in theory) is to offer telephone > consultancy in the same way, but at a lower cost than e.g. Red Hat. > > I would use a phone line that charges the fee......
Okay, I was taking you for what you said, a website. A phone bank for incoming calls is an entirely different matter. That's a quagmire I wouldn't want to get into, but, hey, I've been busting my butt to set up a business that is automated so I can make money without having to continue to work. I'm lazy and don't like business models that require a fair number of employees. > So it would not be free. But based on my experience for people new > to Linux it would be helpful in combination with getting help from > user groups and web sites. > > When I got the telephone support it was incredibly effective. The > guy anticipated every aspect of the installation and it went like a > breeze. > > For a complete newbie it would be the equivalent of several hours and > even days of submitting queries on user groups and reading > manuals..... > > The idea would be to "jump start" them in a fair way. > > Comments appreciated. Hey, you asked for comments, you've got mine. Personally, I don't see how you can effectively do this unless you start a business and hire a bunch of RHCEs for your phone staff. Hal -- To UNSUBSCRIBE, email to [EMAIL PROTECTED] with a subject of "unsubscribe". Trouble? Contact [EMAIL PROTECTED]