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Russell L. Harris wrote:
> I've had two or three APC UPS units burn up, in the sense of emitting
> smoke; that is a bit scary. Cleaning house a week ago, I came across
> six or seven APC units of various models which have failed within the
> past five years; these all went into the dumpster. I now refuse to
> purchase APC; APC appears to spend more on advertising than on
> engineering.
In all fairness, I had three units of two different models that APC
replaced for me at no cost BEFORE they failed. They paid the shipping
both ways and shipped the replacement units first, then I shipped the
others back.
APC had informed me by email of a known problem. Sometimes it does pay
to register your products with the manufacturer. That way they can find
you when these things show up.
All of my APC UPS units are 5 years or greater in age. No complaints
here.
Sounds like a pretty good company to me.
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