On Sun, Nov 08, 2009 at 11:29:24AM -0500, Roman Gelfand wrote: > Can somebody recommend a knowledge base tracking web server software.
I'm not sure if you're asking for a specialized wiki or a ticketing system, or maybe a bug tracker. A wiki is a good way of keeping loose bits of information handy. (It's better when you have someone curating it.) I like ProWiki and TWiki. A ticketing system handles incoming requests (usually from customers or users), puts them in queues, and keeps track of them from open through close. I like RT. A bug tracker takes reports of defects, sorts them, and keeps track of them from open through close. I like Bugzilla. There are alternates for all of those, of course, and the ones I've mentioned are all free software packaged for Debian and in the repository. -dsr- -- http://tao.merseine.nu/~dsr/eula.html is hereby incorporated by reference. You can't defend freedom by getting rid of it. -- To UNSUBSCRIBE, email to debian-user-requ...@lists.debian.org with a subject of "unsubscribe". Trouble? Contact listmas...@lists.debian.org
