On Sat, 2010-05-15 at 20:31 +0000, Camaleón wrote:
> On Sat, 15 May 2010 15:46:36 -0400, John A. Sullivan III wrote:
> 
> > On Sat, 2010-05-15 at 13:50 +0000, Camaleón wrote:
> 
> >> Mmmm... I'm not sure to fully understand the problem :-?
> 
> (...)
> 
> >> Is that what are you referring about or are you (or your clients)
> >> experiencig another problem?
> 
> > In this case, the client had a Ricoh MP W3600 plotter although, if I
> > recall correctly, we had the same problem with all the printers - it was
> > just more obvious with the plotter.  Let's say they wanted to send a
> > 24x36 drawing to the plotter.  If they send it through any of the FOSS
> > PDF viewers, it prints a 24x36 job but the image is always the default
> > paper size, i.e., the drawing would be reduced to 8.5x11 and printed in
> > the middle of a 24x36 piece of paper.  In some cases, we sent two pages
> > per side - reducing and rotating the drawings to fit two per page.  In
> > this case, two 8.5x11 images appeared on the large sheet!
> 
> I see... just two things:
> 
> 1/ Printer driver is vital for a correct paper size detection, but I've 
> seen that Ricoh provides a PostScript driver for that device (MP W3600 
> plotter) so this shouldn't be a problem at all in your case.
Yup - we are using the Ricoh supplied PPD
> 
> 2/ Printer settings (in CUPS) and PDF viewer settings paper size for 
> printing. These values are also important, I mean, if you are sending a 
> PDF file with a custom size you have to previously (an manually) adjust 
> the paper size settings accordingly before sending the job for printing. 
> This can be done in Evince very easily.
The PPD had most of the needed paper sizes for the plotter.  We did add
a custom size or two.

The current workaround is to use a custom printer and send it to
kprinter :-(
> 
> If you do not tweak this, the default CUPS settings for that printer will 
> prevail for the job.
> 
> > Acroread is not without flaws either.  Versions previous to 9.3.2 could
> > not see our CUPS print server's printers.  9.3.2 can see them but,
> > whenever it prints, it sends the default page region.  Thus, if I
> > directly choose, say this 3600 plotter, and send a 36x48 drawing, I see
> > acroread has created a print job with -o PageSize=36x48 but also with -o
> > PageRegion=A4 (or whatever either the ppd default is or the first
> > PageRegion listed in the ppd if no default is defined).  We've seen the
> > same thing when trying to send 11x17 jobs to other printers - it prints
> > Letter size (or whatever the default PageRegion is).  We've escalated to
> > Ricoh but this really smells like an acroread bug.
> 
> Yep. Acrobat Reader has its own glitches. Last time I tested in a linux 
> box (that was 2 years ago) was not very "friendly" when choosing the 
> printer and/or printer options and required manual user intervention :-/
> 
> OTOH, it made "auto-scalation" and "auto-rotation" of the output document 
> quite well :-)
> 
> Greetings,
> 
> -- 
> Camaleón
> 
> 


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