On Wed, Sep 11, 2013 at 5:59 AM, Alan Greenberger <ala...@ptd.net> wrote:
> On 2013-09-10, Ross Boylan <rossboy...@stanfordalumni.org> wrote: > > --001a11c2be66bf88eb04e60200cd > > Content-Type: text/plain; charset=ISO-8859-1 > > > > Short version: Brother doesn't support linux. I'm considering Lexmark. > > > > I too am looking for a B+W laser printer. I just got a Brother HL 5450 > to > > replace a 5150 I had. It fails to print some pages, and I'm sending it > > back because Brother says they do not provide phone support for Linux. > > They used to have an email address for linux, but a query there produced > no > > answer. It's supposed to be postscript compatible; since there are > issues > > I wonder if that's in software rather than hardware. > > > > I have an HL5450 running well under Squeeze amd64. Perhaps you haven't > jumped through all the installation hoops: > I definitely have not. I wasn't wild about having only 32 bit drivers and, since the printer claims to provide postscript compatibility, it didn't seem to me that should be necessary. I guess maybe some of the postscript support is in the software, not the hardware. It seemed to have trouble with graphics (it would spit out a page with a few lines of postscript code and then many blank pages), though plain text documents often worked. At any rate, I don't really want a printer for which the manufacturer will not provide phone support. So I sent it back, and let Brother know why I was doing that with the pithy "no support = no sale". Ross
