On Thursday 02 July 2015 01:16:02 David Christensen wrote: > On 07/01/2015 01:54 AM, Lisi Reisz wrote: > > A client is reporting the following problem: > > "The break up of the picture always occurs after I have just logged in > > and then click the mouse cursor onto an icon such as icedove or > > iceweasel" > > "When clicking the mouse on an icon eg.for icedove or iceweasel, the > > picture fragments sometimes." > > We have more or less excluded the monitor. File corruption is not > > unlikely, given that he has been handling a mouse problem by turning the > > computer off at the wall. The computer eventually failed to boot, but > > that has been fixed with an fsck. I have fsck'ed every partition on the > > hard drive. Do I try installing another video card? But it feels like a > > software problem. So where next? > > The mouse problem has been fixed by using a different usb port. > > I have googled and got nowhere. > > Any ideas where next, please. Try a "new" video card to eliminate it as > > a possible cause? And have video card driver problems. :-( > > I would: > > 1. Backup data and system configuration settings. > > 2. Take an image of the system drive. > > 3. Test the power supply with a hardware power supply tester. > > 4. Test the RAM with BIOS, memtest86+, etc.. > > 5. Test the hard disk and/or solid state drive(s) with bootable > manufacturer's diagnostic utilities disc(s). > > 6. Remove the system drive and install another. > > 7. Test and wipe the new system drive. > > 8. Install Debian Wheezy and desired applications. > > 9. Restore data and/or system configuration settings.
Thanks, David, for all these ideas. Hopefully, for now the owner is about to test using a different DE, since we have established that it always happens when launching applications after log-in, so could be DE related. Thank goodness he is now using ctrl-alt-delete rather than the switch on the wall. This started as: "My computer's died. I need a new computer." So we are progressing. Lisi -- To UNSUBSCRIBE, email to debian-user-requ...@lists.debian.org with a subject of "unsubscribe". Trouble? Contact listmas...@lists.debian.org Archive: https://lists.debian.org/201507021056.23785.lisi.re...@gmail.com
