My machine has following USB controller (I got this from lspci) :

00:14.0 USB controller: Intel Corporation 7 Series/C210 Series Chipset
Family USB xHCI Host Controller (rev 04)

So, I guess, issues is not limited just to one chipset.

On Mon, Jul 13, 2015 at 4:06 AM, Gary Dale <garyd...@torfree.net> wrote:

> On 13/07/15 01:05 AM, gautam chekuri wrote:
>
>> => I had problems with a large USB 3.0 (3TB and over) external hard-drive.
>>
>> => I have ext3 file system on a drive and I had a single partition for
>> the entire drive.
>> Initially, when the data on the drive was less it would mount (and
>> read/write) fine.
>>
>> When the drive disk space was used up over 70%, I saw that the external
>> hard drive would not mount when connected via the USB 3.0 port.
>> dmesg would show something like this:
>>
>> [  222.828893] xhci_hcd 0000:00:14.0: OUT Endpoint 02 Context (ep_index
>> 03):
>> [  222.828898] xhci_hcd 0000:00:14.0: @ffff8800d50bb080 (virt) @d50bb080
>> (dma) 0x000001 - ep_info
>> [  222.828903] xhci_hcd 0000:00:14.0: @ffff8800d50bb084 (virt) @d50bb084
>> (dma) 0x2000016 - ep_info2
>> [  222.828914] xhci_hcd 0000:00:14.0: @ffff8800d50bb088 (virt) @d50bb088
>> (dma) 0xd50d4401 - deq
>> [  222.828918] xhci_hcd 0000:00:14.0: @ffff8800d50bb090 (virt) @d50bb090
>> (dma) 0x000000 - tx_info
>> [  222.828926] xhci_hcd 0000:00:14.0: @ffff8800d50bb094 (virt) @d50bb094
>> (dma) 0x000000 - rsvd[0]
>> [  222.828933] xhci_hcd 0000:00:14.0: @ffff8800d50bb098 (virt) @d50bb098
>> (dma) 0x000000 - rsvd[1]
>> [  222.828941] xhci_hcd 0000:00:14.0: @ffff8800d50bb09c (virt) @d50bb09c
>> (dma) 0x000000 - rsvd[2]
>> [  222.829004] xhci_hcd 0000:00:14.0: Endpoint 0x81 not halted, refusing
>> to reset.
>> [  222.829009] xhci_hcd 0000:00:14.0: Endpoint 0x2 not halted, refusing
>> to reset.
>> [  222.829016] usb_reset_device returns 0
>> [  222.829023] scsi command aborted
>> [  222.829028] *** thread sleeping
>> [  222.829079] scsi 8:0:0:0: Device offlined - not ready after error
>> recovery
>> [  222.829144] usb-storage 3-2:1.0: scan complete
>> [  222.923625] xhci_hcd 0000:00:14.0: xhci_hub_status_data: stopping port
>> polling.
>>
>> However it mounted fine when connected via USB 2.0 ports
>>
>> => To understand the issue more I complied my kernel from source and
>> enabled CONFIG_DYNAMIC_DEBUG, CONFIG_USB_DEBUG and few other flags that I
>> don't remember now.
>> However, I couldn't get to spending more time on understand the xhci
>> subsystem, so I don't yet know what might be happening.
>>
>> => But, I guess, one thing you could do is check if the issues are
>> happening when connected via a USB 2.0 port too.
>> If things seem to be working via USB 2.0 then it might be a issue with
>> the xhci subsystem.
>>
>
> It seems to be the xhci subsystem as the log I originally posted says (see
> below). The question is whether it is specific to this particular
> motherboard or the chipset. I had suspected the kernel but I notice that
> Jessie and Stretch are both still running the same one (3.16.0-4-amd64).
>
> And yes, there is no problem running connected to a USB2 port. The job
> just takes a lot longer.
>
> Anyway, here's a section of the log, from the start of the job until the
> xhci system crashes. After it does, the USB3 ports are dead but the USB2
> ports still work.
>
> Jul 10 13:21:31 molar ntfs-3g[1170]: Version 2014.2.15AR.2 integrated FUSE
> 28
> Jul 10 13:21:31 molar ntfs-3g[1170]: Mounted /dev/sde1 (Read-Write, label
> "", NTFS 3.1)
> Jul 10 13:21:31 molar ntfs-3g[1170]: Cmdline options: rw
> Jul 10 13:21:31 molar ntfs-3g[1170]: Mount options:
> rw,allow_other,nonempty,relatime,fsname=/dev/sde1,blkdev,blksize=4096
> Jul 10 13:21:31 molar ntfs-3g[1170]: Ownership and permissions disabled,
> configuration type 7
> Jul 10 13:37:57 molar kernel: [ 3084.574438] xhci_hcd 0000:02:00.0: xHCI
> host not responding to stop endpoint command.
> Jul 10 13:37:57 molar kernel: [ 3084.574446] xhci_hcd 0000:02:00.0:
> Assuming host is dying, halting host.
> Jul 10 13:37:57 molar kernel: [ 3084.574643] xhci_hcd 0000:02:00.0: HC
> died; cleaning up
> Jul 10 13:37:57 molar kernel: [ 3084.574709] usb 3-1: USB disconnect,
> device number 2
> Jul 10 13:37:57 molar kernel: [ 3084.582388] sd 6:0:0:0: [sde] Unhandled
> error code
> Jul 10 13:37:57 molar kernel: [ 3084.582395] sd 6:0:0:0: [sde]
> Jul 10 13:37:57 molar kernel: [ 3084.582399] Result:
> hostbyte=DID_NO_CONNECT driverbyte=DRIVER_OK
> Jul 10 13:37:57 molar kernel: [ 3084.582402] sd 6:0:0:0: [sde] CDB:
> Jul 10 13:37:57 molar kernel: [ 3084.582404] Read(10): 28 00 0e 96 6a 60
> 00 00 f0 00
> Jul 10 13:37:57 molar kernel: [ 3084.582415] end_request: I/O error, dev
> sde, sector 244738656
>
>
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