On Mon, Nov 16, 2015 at 07:13:46PM +0000, Louis Lu wrote: > Hi Dan, > > Sorry for the misunderstanding. > > I am after a help desk system. If Debian has one, I am really interested. > > One of the "must-have" features is the 2-way integration with Jira. > > Do you have anything like that? >
Debian offers several. All of them are free for you to use. They are all open source. In order to install them, you will need to install Debian Linux. Have you read the lovely web page at http://www.debian.org ? Among the help desk systems packaged for Debian are: RT (request tracker - this is an excellent one) Horde-Whups OTRS2 OTRS3 trac fossil ditrack ticgit / ticgitweb redmine and among the Perl libraries are libjira-client-automated-perl - JIRA REST Client for automated scripts libjira-client-perl - Perl interface to JIRA's API -dsr-
