Also - check carefully what firmware it might require. You have, for example, installed firmware-linux-nonfree, firmware-misc-nonfree to enable non-free firmware possibly?
On Sat, Sep 5, 2020 at 10:12 PM riveravaldez <riveravaldezm...@gmail.com> wrote: > On 9/5/20, rhkra...@gmail.com <rhkra...@gmail.com> wrote: > > On Saturday, September 05, 2020 12:34:37 PM Aaron Elmquist wrote: > >> Well, I don't think it's a hardware issue. The computer is less than a > >> year old and it's been used sporadically over the last year. Any > >> thoughts > >> on how to rule hardware out as an issue? > > > > Oh, maybe one idea, did it come with Windows and is it still there (I > mean, can you boot into Windows?) -- if so, do that, and try a similar app > in Windows. > > > > In Linux, does the problem happen in only one application, or in other > > applications as well? > > Basic thought: grab any-distro LiveUSB and boot from there and check > if the issue persist. > > If any other OS makes the hardware works fine then at least that cause > could be ruled out. > > Hope this help, best regards. > >