Also - check carefully what firmware it might require. You have, for
example, installed firmware-linux-nonfree, firmware-misc-nonfree to enable
non-free firmware possibly?

On Sat, Sep 5, 2020 at 10:12 PM riveravaldez <riveravaldezm...@gmail.com>
wrote:

> On 9/5/20, rhkra...@gmail.com <rhkra...@gmail.com> wrote:
> > On Saturday, September 05, 2020 12:34:37 PM Aaron Elmquist wrote:
> >> Well, I don't think it's a hardware issue.  The computer is less than a
> >> year old and it's been used sporadically over the last year.  Any
> >> thoughts
> >> on how to rule hardware out as an issue?
> >
> > Oh, maybe one idea, did it come with Windows and is it still there (I
> mean, can you boot into Windows?) -- if so, do that, and try a similar app
> in Windows.
> >
> > In Linux, does the problem happen in only one application, or in other
> > applications as well?
>
> Basic thought: grab any-distro LiveUSB and boot from there and check
> if the issue persist.
>
> If any other OS makes the hardware works fine then at least that cause
> could be ruled out.
>
> Hope this help, best regards.
>
>

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