On Tue, Aug 31, 2021 at 07:54:43PM +0100, Brian wrote:
> On Tue 31 Aug 2021 at 14:48:02 -0400, Greg Wooledge wrote:
> 
> > On Tue, Aug 31, 2021 at 07:31:22PM +0100, mick crane wrote:
> > > On 2021-08-31 18:49, john doe wrote:
> > > > You can simply 'unmask' it and see how it goes.
> > > 
> > > Is there a way to find out why it is masked ?
> > 
> > Starting from a point of zero context?  Probably not.
> > 
> > You MIGHT be able to scroll back through your terminal history and
> > see what happened when you installed whatever package contains this
> > mystery service.  Maybe there will be informative output.
> > 
> > If there's no terminal still containing the session where you installed
> > the package, you can check /var/log/apt/term.log* and maybe one of those
> > will have a copy of the session and its output.  Again, maybe there will
> > be informative output in the session's output.  Maybe there won't.
> > 
> > Maybe there will be documentation under /usr/share/doc/PKGNAME that
> > tells you why the service is masked, and that you need to perform steps
> > X, Y, Z to be able to use the service.  Maybe there won't.  Hard to tell
> > without knowing the name of the package and the name of the service.
> 
> The OP doesn't say whether he can scan or or not.
> 
> He could give the name of the scanner he is using and what is given
> by
> 
>   scanimage -L

It would also be nice to see "systemctl status <servicename>".

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