Monique Y. Herman wrote:
On 2004-01-17, Mac McCaskie penned:
I think my point would be closer to not allowing a package on-board without adaqate instruction on what it was and how to use it.
Where is the value of providing a widget to a customer without giving them a clue as to what the widget is or what to do with it.
That word "customer"; doesn't it imply that you paid for the product?
Anyhoo, your definition of adequate might be quite different from another user's definition.
If there's a package that will solve a problem for me, I would rather have it available without any documentation at all than have it completely unavailable due to lack of documentation.
-No
-Very true, what is your target? Very experianced users with prior knowledge or ?
-The third part puzzles me. How would you know how to use it without some type of instructions.
Mac <causing consternation> McCaskie
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