Package: wnpp Severity: wishlist * Package name : simpleticket Version : 1.0 Upstream Author : Architel * URL : http://simpleticket.net/ * License : GNU GPL Programming Lang: Ruby Description : A highly scalable multiuser trouble ticket system
The simpleticket system can use to assign tickets to incoming queries, thereby greatly facilitating the handling of support requests and other customer related traffic. The simpleticket system does much more than just dealing with tickets, and maintains a history for each ticket that shows what happened to the ticket within its life cycle. The simpleticket system enables virtually an unlimited number of agents to work simultaneously on the tickets, and the system is capable of handling thousands of tickets per day. -- System Information: Debian Release: 5.0.2 APT prefers stable APT policy: (990, 'stable'), (50, 'unstable') Architecture: i386 (i686) -- To UNSUBSCRIBE, email to [email protected] with a subject of "unsubscribe". Trouble? Contact [email protected]
