Thank you for contacting Definity Health. This mailbox is used for general information, suggestions, and feedback regarding the functionality of our website. If you have emailed us regarding a website functionality issue, we will contact you soon during normal business hours.
For benefit, claim, eligibility, and provider search assistance, contact our member service area at 1-866-DEFINITY (1-866-333-4648). For your convenience, member service representatives are available Monday through Friday, 8:00am to 8:00pm CST. Eligibility concerns, including address changes, should be directed to your employer. Your employer will send us updated and/or corrected information electronically.