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Tech experts test new tools to combat junk e-mail
By Andrea Coombes, CBS MarketWatch.com
Last Update: 12:10 AM ET July 1, 2002
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SAN FRANCISCO (CBS.MW) -- Even with flashy filters and oversight by Internet
service providers, it's unlikely e-mail inboxes will ever be completely free
of unsolicited ads and messages.


Yet technology experts aren't giving up and continue to develop advanced
blocking systems to reduce the flow of junk e-mail, which is often made up
of dubious product offerings.

Spam is a problem that's going to get worse before it gets better. An
estimated 2.34 billion spam messages -- 32 percent of all e-mails -- will be
sent worldwide this year, said Sara Radicati, chief executive officer of the
Radicati Group, Inc., a consulting and market research firm. By 2006, nearly
40 percent of all e-mails will be junk.

"I think there's a consensus among industry analysts that stopping spam
entirely is impossible," said Stephen Cobb, senior vice president at
ePrivacy Group.

The average American will get about 700 spam messages this year, growing to
1,500 in four years, Jupiter Research said. But those are only averages.

"People who have Hotmail and AOL tend to report far more spam than people
who have Yahoo or a corporate address," said Jared Blank, an analyst at
Jupiter Research. The figures are based on research conducted last
October -- already the numbers are probably higher, Blank said.

Spammers can buy an "engine" -- software that will meld e-mail addresses
with text and then mail messages at a rate of 1 to 100 per second -- for
about $2,000, said Sam Curry, security architect at McAfee.com.

It only takes a few Internet users to buy-in to whatever is advertised for a
spammer to make a profit and the junk e-mail to swell.

Trusted sender

Anti-spam filters are growing more popular, but Internet users still
complain about their over-protection by blocking out legitimate messages
that may contain catch-phrases such as "absolutely free."

"There have been instances where large mailings from good companies have
been filtered out," Cobb said.

Here's how some tech providers are waging the war against spam:

ePrivacy Group and nonprofit TRUSTe have developed a "trusted sender"
technology for e-mail messages. Such messages contain a "Postiva" stamp
indicating the communication came from a company complying with best
practices in e-mail, similar to the privacy seals TRUSTe provides to certain
retail Web sites.

Within the next month, consumers may start to see e-mails marked with the
seal from EarthLink, Chrysler or Dodge, Cobb said. The technology will soon
be deployed for consumers to use with personal e-mail.

Tag, you're it

Until such time, proactive consumers seeking more ammo against spam can take
matters into their own hands with Cloudmark's free SpamNet technology.

Introduced about two weeks ago, the software runs beneath e-mail programs
and allows users to tag spam as such. Each marked message is then entered
into a database. So, if other SpamNet users receive the same e-mail, it is
dropped immediately into a spam folder without the user having to see it.

About 800,000 spam messages have been submitted to the network since its
introduction, the company said. The software is in beta test now and runs on
Microsoft Outlook 2000 and 2002/ XP.

Out for blood

Even anti-virus pros such as McAfee.com (NASDAQ:MCAF: news, chart, profile)
are heading into the anti-spam arena. The company's new weapon: SpamKiller.

"We think spam is more than just a nuisance -- we think it's also a security
threat," said McAfee.com's Curry.

Spammers with a bent for frauds soon might use worms -- viruses traveling in
e-mail messages that collect names from your address book -- to promote
their scams using an individual's e-mail address, Curry said.

"So all of your friends get an e-mail from you that says 'I really like this
product, click here to check it out,'" Curry said.

Since your friends trust you, they blithely provide their credit card to buy
the product online. Only, there is no product, and the scammers run away
with the number. "The trick is to make it look like it came from you when
it's from the spammer," Curry said.

It seems no matter what new technologies are developed, spammers get to work
circumventing them.

Said Curry: "There is a certain cold war element, an escalation on both
sides."

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