Hi Scott:

Take a look at
http://www.dnsstuff.com/tools/ptr.ch?ip=12.165.0.3

The result is:
"12.165.0.3 PTR record: westcomail.westco.net.0.165.12.in-addr.arpa. [TTL =
86400 seconds].  You have one or more obviously bogus PTR records (pointing
to in-addr.arpa)."

I believe the ACTUAL error is, that their zone file is missing the "." at
the end, e.g., they intended to have a pointer to:

        westcomail.westco.net.

but specified:

        westcomail.westco.net

The latter syntax automatically appends the context of the current zone file
which of course would be .0.165.12.in-addr.arpa.

So - your "help" text could be much more specific.


Best Regards
Andy Schmidt

Phone:  +1 201 934-3414 x20 (Business)
Fax:    +1 201 934-9206

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