Scott, Thanks for all of your help. I have upgraded my DECLUDE.EXE to the latest Beta.
This was such a hard issue to diagnose because it was an issue that only my customers were seeing. I'm going to put the word out to those who called in to complain that everything should be resolved now. Thanks, Again, Dan Geiser <[EMAIL PROTECTED]> ----- Original Message ----- From: "R. Scott Perry" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Tuesday, February 11, 2003 10:19 AM Subject: Re: [Declude.JunkMail] Getting Started With Declude JunkMail > > > > Do you have IMail set up to send a copy of all E-mail to an account > > > @nexustechgroup.com? If so, you can either set up a per-user configuration > > > for that account (using the IGNORE action), or you can download the latest > > > beta (1.67) which will automatically disable all spam checking on "copyall" > > > accounts. > > > -Scott > > > > >From what I can tell IMail IS configured to send a copy of all e-mail to the > >account [EMAIL PROTECTED] I found this under IMail > >Administrator -> localhost -> SMTP Security. Under the section labeled Copy > >All Mail the Enable checkbox is checked. > > > >When you say "that account" are you referring to [EMAIL PROTECTED]? > > That is correct. Since you have a copy of all E-mail sent to > [EMAIL PROTECTED], the actions for @nexustechgroup.com will be > taken on the E-mail unless [EMAIL PROTECTED] has a per-user > setting to use the IGNORE action. > > >Does this mean that even though I took extra steps to make sure our e-mail > >hosting customers would not be affected by our Declude JunkMail testing that > >all of the domains on our IMail Server could be receiving "SPAM" in the > >subject? > > That is correct. For every incoming E-mail, IMail adds a recipient of > "[EMAIL PROTECTED]", so Declude JunkMail will see two recipients, > rather than just one. > > > So I've read the Per-User Configuration section. It sounds like I have 2 > > options here: > > Option #1) Setup a Per-User Configuration for [EMAIL PROTECTED] > > Option #2) Setup a WHITELIST entry for [EMAIL PROTECTED] > > No -- if you whitelist E-mail to [EMAIL PROTECTED], the E-mail > will pass all spam tests, so no action will be taken on the E-mail. For > this address, you aren't looking to whitelist the E-mail or take any action > -- you want Declude JunkMail to silently ignore it. To do that, you can > use Option #1, or you can upgrade to the latest beta (where Declude > JunkMail will detect that it is a "copyall" account and ignore it). > > This is one of the tricky cases where you have 2 or more recipients for an > E-mail, and Declude JunkMail needs to determine the best course of action > to take on the E-mail (as both recipients need to receive an identical copy > of the E-mail). > > I would recommend upgrading to the latest beta in this case. > -Scott > > --- > [This E-mail was scanned for viruses by Declude Virus (http://www.declude.com)] > > --- > This E-mail came from the Declude.JunkMail mailing list. To > unsubscribe, just send an E-mail to [EMAIL PROTECTED], and > type "unsubscribe Declude.JunkMail". The archives can be found > at http://www.mail-archive.com. > ==================================================================== > This E-mail is scanned and free from viruses. www.nexustechgroup.com > > ==================================================================== This E-mail is scanned and free from viruses. www.nexustechgroup.com --- [This E-mail was scanned for viruses by Declude Virus (http://www.declude.com)] --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com.
